Brandon Lash Email & Phone Number

San Diego, Ca, Us

Cambridge, Massachusetts, Us

Cambridge, Massachusetts, Us

- Assisted in the implementation of HubSpot for over 500+ net new HubSpot customers. This includes the Marketing/Sales/Service/CMS Hubs. - Held strategic conversations with primary stakeholders to help identify key priorities, projects and roadblocks over a 60-90 day period- Consulted on technical implementation/set-up both natively and via several 3rd party integrations. - Mentored 4 new hires and assisted in developing the skills needed to ensure success in the role.

Cambridge, Massachusetts, Us

∙ Supported HubSpot customers in the effort to maintain and develop their digital marketing presence. This includes but is not limited to website coding maintenance, product guidance and strategic overviews. ∙ Expert knowledge of the HubSpot product having provided solutions to 5,200 individual cases through our phone and web Support channel across hundreds of industries. ∙ Aided in the coaching and development of eight new hire support representatives over a six month program. Topics include increasing productivity, developing a concrete workflow and general product guidance. ∙ Assisted HubSpot coaches in new hire training. This includes call shadowing, and being present to answer product related questions. Additionally a member of the Skill Dev Muscle Group, a collection of Managers, Coaches and Support Representatives focused on defining core competencies of the role and adjusting them to fit HubSpot values.

Manchester, Nh, Us

•Helping clients leverage cutting edge digital media solutions combined with off-line marketing to achieve superior results.• Actively supporting sales initiatives across several industries. This ranges from cold calling, to product proposal and lead generation.• Maintain and develop social media content for Spectrum and its partner companies. This includes Facebook,Twitter, Instagram, Google + and Youtube accounts.• Assisting in the implementation and training of new CRM tools across our sales department. Duties include management of user accounts, training of staff, and minor IT solutions.

Manchester, Nh, Us

Second year summer internship provided a unique opportunity to work with customers and increase my understanding of business relationships and project management. All the while maintaining my lead role in day to day client service responsibilities.Additional Experience•Worked alongside the web design team and assisted in the production of an updated version of one of our company websites. •Published several articles for the "Meet your Merchants" section of Spectrum Monthly; which highlighted local businesses and their impact on the community. •Continued to assist in day to day operations and worked with several different departments on a daily basis. This ranges from web design, to client service and sales.

Manchester, Nh, Us

Furthered my knowledge of the marketing field by enlisting in several independent projects to benefit the company as a whole. Such projects included implementing new mobile based technology, assisting in day to day operations and attending sales meetings.Additional Experience• Updated jobs in production management system with appropriate statuses and job details• Worked directly with a wide range of clients on projects including graphic design, collateral development and final print production• Coordinated Dropbox implementation across the organization’s 35 sales and marketing team members including; initial presentation at sales team meeting, account configuration and staff training• Supported the Client Service department by performing a range of general administrative tasks including filing, phone support and facilitating communication with other departments

Bachelor Of Business Administration (Bba), Marketing

Bachelor Of Business Administration (Bba), Marketing

High School Diploma