Brandon Benson Email & Phone Number

Renton, Washington, United States

Seattle, Washington, United States

Seattle, Washington, United States

Designed and implemented sourcing and recruiting plan for support division; including reconstructing assessment protocol and thresholds, establishing realistic timeframes, and managing communication between all parties.

Greater Seattle Area

Source, screen, and identify qualified candidates within Service Level Agreements and Recruiting Metrics

Greater Seattle Area

Processed custom/specialized provider contracts including Group agreements, works with internal departments to facilitate new/re- contracting efforts for all networks in defined health service area.

Greater Seattle Area

As a recruiter, I am responsible for prospecting new candidates. This would include prospecting for newrecruits, building relationships with field associates, working on open job orders, ensuring facility and MSN compliance is maintained, and providing excellent customer service. I maintainprofessional follow-up and quality assurance consistent with MSN.

Greater Seattle Area

Respond to a high volume of incoming calls from patients, clinics and insurance companies regarding claims discrepancies, policies, procedures, and payments. Process patient and clinic correspondence and research billing questions.Key Results:Accurately collect record and ensure distribution of patient information to appropriate staff. Coordinate internal.

The role of the Referral Coordinator is to process all medical and dental referrals, this may include referrals from teen health clinics if appropriate. Referral process will include all managed care referrals for clients enrolled in Healthy Options, the Basic Health Plan and CHIP, sliding scale client referrals and other third party payer referrals.Key.

Ensured all clinician visit needs are appropriately scheduled, to meet the agency’s patient care and service needs and in accordance with physician orders, agency standards and regulatory requirements. Processed and maintained all inbound and outbound correspondences.Key Results: Coordinated the scheduling of clinical visits with physician approved orders..

Create and manage work schedules for internal medicine physicians. Received no instructions on routine work and general instructions on new projects. Daily use of Microsoft Outlook, Excel, OneNote and Amion.Key Results: Provide advance administrative support for medical chiefs and medical directors. Conduct routine schedule maintenance and yearly/quarterly.

Manage a high-volume workload within a deadline-driven environment. Resolved an average of 250 inquiries in any given week and consistently met performance benchmarks in all areas (attendance, speed, accuracy, productivity and compliance).Key Results: Answer questions from patients regarding, medical benefits, enrollment/disenrollment, billing, claims.

Fulfill a broad range of human resource functions including recruiting, new employee training, filing and managing employee records. Support sales representatives in opening new accounts, upgrading and deactivating services. Answered question directly related to website technical issues and navigational problems.Key Results: Awarded employee of the month.