Working on the Onsite Experience team with cross-functional teams to deliver High Velocity Events like Prime Day while continuing to delight our customers by always raising the bar on content and opportunities.Exceeding goals event over event while always raising the bar on customer experiences. Helped deliver the single largest sales day ever…so far…during Prime Day 2023. Successfully launched new event (Prime Big Deal Days 2023) that help save customers over $1B. Merchandised on homepage and event landing page. On-boarded new merchandiser and created materials for training while developing tools for gathering and transferring institutional knowledge. Served as: Inclusion ambassador, Marketing Chair of Connect@Amazon, Content Bar Raiser, Candid Chats Participant, Certified Intro to Accessibility Trainer, Alliance 4 Accessibility member, Safety Ambassador, Inclusion, Diversity, Equity in Action participant, and Global Accessibility Awareness Month volunteer.

• Excelled in eleven week intensive marketing vocational program that included marketing, public speaking, communications, social media, brand strategy, marketing management, project management, and business writing. • Exceeded expectation in six-months on-the-job training within Amazon's engagement marketing team including creating landing pages and traffic drivers for national onsite marketing events, created training materials to simplify onboarding process, and raised the bar on homepage content.

• Maintain inventory and quality standards through coaching on consistent and efficient audits throughout facility• Actively coached a team of associates to increase quality and efficiency throughout the building with the use of key tools and metrics • Supported, mentored and motivated associates to be top performers and explore new roles• Collaborated with other departments to implement proactive changes as well as foster consistency and standardization• Maintained an environment of safety through constant training and communication

• Ensured health and safety of all AA’s through consistent observation and enforcement of rules and regulations including associate coaching when necessary• Improved sanitation in high touch areas by ensuring 100% availability of supplies and equipment• Constantly engaged with associates to increase understanding and ownership of safe environment and behavior• Discovered barriers, escalated to management when necessary and continued to monitor progress• Executed standard work in areas of safety, quality and efficiency• Created department Wiki to improve efficiency in standard work and training

• Executed standard work for the receive dock striving to go above and beyond daily• Praised by management for “great teamwork and safety by supporting your teammates”• As a Learning Ambassador, trained Safety School and various other PMV, cross-trained in Case and Prep and assisted in updating training materials• Actively participated in management roundtable safety discussion and enthusiastically maintained a safe environment• Rapidly assumed leadership position in multiple PIDs as POC including accurate communication with management, allocating labor, and assigning job duties to ensure rapid and efficient movement of product through the warehouse• Embraced the customer centric culture and received constant praise for my strong work ethic and insight• Trained as Problem Solver and Center Rider driver

I am building a team of leaders helping individuals and families solve their everyday problems with natural solutions.I meet with individuals for a free personalized consultation to discuss health goals. We discuss the company and what products will be the best fit. If it is a good fit, I show them how to purchase or start their own business. I support my customers and team providing further education and opportunities.

The Hemet/San Jacinto Chamber of Commerce serves as the voice of business to the entire San Jacinto Valley region. We attract, develop, promote and seek to harbor full prosperity for local businesses through providing avenues to network, training and program development, influencing public policy and advocating legislative issues that promote local business and job growth.

Responsible for increasing enrollment, retention and completion of the Culinary Arts program including graduation and transfer rates. This is achieved through increased community and campus connections and increased visibility on and off of campus. As well as supporting students' success through guidance and encouragement.Manage all aspects of front of house for the Sunroom Restaurant including training students in the art of service for casual and fine dining events. Ensure that sales and revenue are accurate. Manipulate POS to suit the changing needs of the restaurant and learning environment including running reports, creating and updating menus and managing employee records.

Catering, Personal Chef, Consulting and TrainingProvides instruction and certification for ServSafe and all ManageFirst Topics (Customer Service, Accounting, Marketing, Controlling Food Costs, Bar and Beverage Management, Inventory and Purchasing, Hospitality and Restaurant Management, Principles of Food and Beveragement, Nutrition and Hospitality Human Resource Management and Supervision.

Safely and quickly prep product to meet customer and company expectations. Constantly strive to exceed high standards. Maintain professional, clean and safe back of house. Provide extraordinary customer service. Support and empower my fellow crew members.

Providing an exceptional restaurant experience to each and every customer. Maintaining high standards in food preparation as well as in external and internal customer service.

• Methodically set-up line for efficient and productive service• Effectively memorize menu and adhere to standardized recipes to ensure consistency in product• Communicate with brigade members and serving staff• Maintain thorough safety and sanitation standards• Prepare all aspects of catering menus to exceed client expectations

• Demonstrated ability to work effectively on a brigade with a diverse group of individuals• Quickly absorbed culinary skills necessary to work in a professional kitchen• Acquired the necessities of the front of the house and how to ensure continued patronage• Learned the fundamentals of running a coffee house and being a barista• Upheld the high sanitation standards necessary to thrive in an industrial dish room• Catering 210 hours; Sunroom 635 hours; Baking 255 hours

• Answered incoming calls and assisted customers and routed calls to appropriate departments• Scheduled and confirmed installation and repair appointments• Improved department revenue from $20,000 to $100,000 through strong communication, prioritization and teamwork.• Excelled in rapidly learning new field and remained at top of training class • Trained new employees in company policies, excellent customer service and teamwork.

Dispatcher 10/08-1/10• Saved company over $8,000 through efficiency and excellent performance.• Improved customer satisfaction by providing a courteous and professional personality to respond to customer needs.Field Training Officer/Ambulance Driver/Attendant 12/07-10/08• Received promotion from EMT to Field Training Officer within 7 months of hire.• CEO praised advancements in field marketing and client relations.