Brandon Leclere Email & Phone Number

Nashville, Tn, Us

Nashville Metropolitan Area

Nashville Metropolitan Area

• Responsible for leading and managing the operations pertaining to quality controlof new homes, customer experience, and warranty processes for the betterment of the company with communities across 4 counties. • Assistance with a myriad of miscellaneous company-related tasks as necessary.

Nashville Metropolitan Area

• Management of all new home warranty department operations across 10+ communities, strategic growth, and team members.• Hiring new team members. • Management of the Spring Leaf Properties, LLC rental property portfolio. • Assistance with a myriad of miscellaneous company-related tasks as necessary.

Nashville Metropolitan Area

• Coordinating and scheduling trade contractors, vendors, and homeowners.• Development and implementation of departmental guidelines and procedures.• Problem-solving, processes improvement and implementation, etc.• Professional development and management of warranty/customer care team members. • Documentation and archiving of all warranty claim data and photos.• Management of the SLP rental properties.

Nashville Metropolitan Area

Nashville Metropolitan Area

• Performing a myriad of daily operational, administrative, and team member support duties. • Overseeing, preparing, and entering company expenses into QuickBooks. • Management, coordination, and execution of on-site and off-site property maintenance responsibilities. • Human resources. Coordinating job posts, new hire screening, and interviewing. Preparing, updating, and filing employment forms. Facilitating benefits distribution. • Tracking office supply inventory levels and ordering. Implementing cost reduction measures. • Customer service management. E-commerce inventory support. • Live events support.• Leasing/property management for rental properties. • Responsibilities consisted of, but not limited to tenant placement/vetting, responding to tenant requests, scheduling/coordinating completion of work orders, etc.

Nashville Metropolitan Area

• Assisted with the daily operations of the company. * Temporary transition position after relocating from California to Tennessee.

Nashville Metropolitan Area

• Remotely managed the California-based customer care warranty department, while also providing strategic training to the new team members.* Temporary transition position after relocating from California to Tennessee.

San Francisco Bay Area

• On-site & off-site project management.• Management of the customer care warranty department.• Scheduling, hiring, price negotiation, purchasing, materials liquidation, etc. • Interacting directly with trade contractors, vendors, consultants, and municipal authorities. • Assisting with permitting, development impact fee calculations, architectural plan review, etc. • Creating project specification lists, photo presentations, investor packets, timeline graphs for project milestones and deadlines, etc. • Assisting with the selection of project appliance packages, finishes, design elements, etc.• Social media and email marketing. Development and management of project interest list databases. (Facebook, Instagram, Houzz, etc.)• Photography and videography documentation of construction projects. Ground and aerial using a drone.• Leasing/property management for company-owned residential rental properties.• Coordinating a myriad of daily tasks, communications, and deadlines.• Assisting with general office coordination and logistics.

Nashville Metropolitan Area

• Management of retail stores, team leadership, operations development, and problem-solving.• Daily money handling, bank deposits, maintaining proper cash and coin amounts in the safe and registers.• Key holder to all company buildings.• Working directly with the CEO to complete specific special projects.• Job coach to adults with special needs. Helping them achieve the highest level of independence and self-respect. • E-commerce store development and management.• Order fulfillment, shipping, and logistics.• Social media development and management.• Public relations and collaboration.

Nashville Metropolitan Area

• Created meal plans.• Large-scale grocery and supply ordering from Sysco. Tracking inventory. • Daily management of kitchen operations. Cooking 3 meals a day for 25+ students and staff.• Delegating kitchen duties and responsibilities to students and staff.• Maintaining organization and cleanliness in the kitchen, refrigerators, freezers, and pantries.• Daily mentoring and leadership of students.• Attended and graduated from the program in 2008.

San Francisco Bay Area

• Provided quality handcrafted beverages to customers.• Accomplished daily shift duties.• Maintained a professional and collected presence in a fast paced and demanding environment.

San Francisco Bay Area

• Prepared real estate marketing packets for doorstep delivery. • Delivered marketing packets door to door in an assortment of local neighborhoods.• Tracked progress using neighborhood maps indicating delivery areas and non deliverable addresses.

Real Estate License Education, Real Estate

60-hour & 30-hour Tennessee New Affiliate licensing courses.

Music Technology

General Studies

High School Diploma, General Ed

Activities and Societies: Varsity in Cross Country and Track. Competed in the California North Coast Section Championships and the State.