At FilmTrack, an RBC/City National company, leadership in customer success has been a cornerstone in our strategy to enhance and optimize international TV and Film distribution operations. In addition to our industry expertise, we cultivated strategic partnerships and development resources that made FilmTrack a market leader. Our team’s commitment to delivering enterprise-class solutions for content rights and financial management has solidified FilmTrack’s position as a leader in the sector. With a “white glove” and hands on approach to customer relationships, we ensure that intellectual property is managed and monetized effectively throughout its life cycle.

FilmTrack is a leading provider of content and rights management for the global film and television industry. A cloud-based, SaaS company, FilmTrack offers enterprise-class solutions for delivery and display of rich media and content, contract administration, invoicing, rights management, availability and physical materials tracking. FilmTrack’s technology, product suite and services, which are now in use by some off the world’s foremost film and television distributors, help companies drive sales productivity and growth by better managing and monetizing IP throughout its life cycle.

Leading brands trust Crownpeak’s cloud-first Digital Experience Management (DXM) platform to quickly and easily create, deploy and optimize customer experiences across digital touchpoints at scale. Crownpeak provides a complete solution for DXM featuring content management, personalization, search and hosting, in addition to integrated Digital Quality Management (DQM) to ensure brand integrity and meet compliance requirements.

Leading brands trust Crownpeak’s cloud-first Digital Experience Management (DXM) platform to quickly and easily create, deploy and optimize customer experiences across digital touchpoints at scale.

Privately owned, largest direct sales, women's clothing company in the United States.Personal and administrative assistant supporting the Chairman of the Board of CAbi, Inc., while operationally supporting The Wild Adventure, a Non-Profit organization providing CEO-level executive men’s retreats year round. Developed marketing collateral, including new graphic art, print media, website redevelopment and copyright content. Organized all operational databases and customer correspondence allowing for seamless trip coordination, event planning and payment procurement.

National online eldercare & senior living brokerage and resource center.Selected to develop and build new market reach within the senior living industry. Acquired key competencies in Salesforce CRM, SEO and Google Adwords. Extensive collaboration with in-house and national marketing partnerships in order to expanded market reach by increasing our national referral network. Played a key role in strengthening ST’s partnerships with local and regional community marketing personnel in order to increase resident move-ins and improve client/community relations - Brookdale SL (BKD), Sunrise SL (SRZ), Emeritus Corp. (ESC), Atria.Achievements:• Instrumental in developing new strategic marketing platforms for our national partnerships to compliment Senior Transitions’ core business while maintaining extensive customer/community profiles through the Salesforce CRM.• Consistently met or surpassed all sales quotas, establishing a move-in ratio of 3:10 on cold leads, doubling the industry average, contributing 15K in monthly revenue.• Influential in the creation of new business endeavors that stemmed from the creative use of B2B marketing/SEO processes established at ST.

Major integrated manufacturer of 100% recycled paperboard and converted paperboard products in the USA. Assisted in all aspects of customer relations, product fulfillment, production scheduling and logistics support. Responsible for the management and overseeing of service center operations, including: all customer relation and sales service responsibilities for 4 high producing paper mills and the major manufacturers they supply. Facilitated contact with field sales representatives, customer contacts, distribution chains, while maintaining industry pricing information for 132 major clients. Developed an extensive product knowledge along with congenial sales techniques.Achievements:• Promoted to Sales Center Coordinator and relocated to corporate headquarters within 6 months of hire date to become team lead for special projects and sales related support tasks. • Compiled, maintained and distributed weekly odd lot lists to existing customers. • Created 40K in monthly revenue from unsold and under utilized material.