Brandon Irby Email & Phone Number

US

• Managed and optimized the MECM environment for 50+ departments, ensuring seamless operation for over 20,000 endpoints across multiple domains.
• Led a comprehensive server patching initiative using MECM which involved assessing vulnerabilities and deploying strategic updates, resulting in a 65% reduction in the county’s cybersecurity risk score.
• Facilitated cross-departmental collaboration for a large-scale BitLocker deployment project, addressing unique requirements and ensuring data encryption compliance.
• Enhanced the deployment process of Adobe Acrobat and Creative Cloud by integrating SSO through Azure AD, streamlining user authentication and improving security across the organization.
• Coordinated and presented project proposals to the IT Governance committee securing approvals for initiatives critical to maintaining the county’s Cybersecurity posture.
• Streamlined software packaging and deployment processes using MECM, fulfilling department requests efficiently and minimizing software-related disruptions.

New York, NY, US

• Managed a large-scale SCCM environment with 80,000 endpoints and 75 distribution points, ensuring high availability and efficient deployment operations.
• Spearheaded comprehensive Windows 10 In-Place Upgrade projects in SCCM, improving system performance and reducing deployment downtime.
• Developed custom PowerShell and SCCM query-based scripts to automate data collection and reporting, enhancing decision-making and operational efficiency.
• Partnered with global regional teams to troubleshoot and resolve complex SCCM and deployment issues, ensuring minimal disruption to business operations.
• Diagnosed and resolved critical task sequences in SCCM for both Windows 7 and 10, customizing solutions to ensure seamless software deployment.
• Packaged and deployed critical software updates and driver patches, reducing system vulnerabilities and enhancing overall cybersecurity posture.

Houston, Texas, US

• Managed and maintained a vast SCCM infrastructure with 150,000 endpoints and 250 distribution points, ensuring optimal performance and reliability across the district.
• Streamlined campus-based software deployments using App-V and AdminStudio, significantly improving software distribution efficiency and minimizing disruption.
• Developed and implemented configuration baselines with PowerShell and batch scripts, automating remediation processes and enhancing system compliance.
• Led the district-wide Windows 10 mass deployment, optimizing task sequences and ensuring seamless transitions for over 150,000 endpoints.
• Diagnosed and resolved complex task sequence issues in SCCM for Windows 10, customizing configurations to ensure efficient and error-free imaging.
• Managed and deployed updates and patches using ADRs, generating detailed compliance reports to maintain system security and minimize vulnerabilities.

Jacksonville, FL, US

• Successfully implemented SCCM 2012 R2, significantly enhancing software and hardware deployment efficiency and achieving higher system availability.
• Transformed RealEC’s desktop imaging process, reducing imaging time by 75% and creating comprehensive SCCM and MDT documentation to ensure future scalability and ease of use.
• Managed IT infrastructure for an 800+ user international real estate software firm, supporting 25% remote work and ensuring seamless technology operations across four offices.
• Partnered with BKFS Corporate to enforce security policies and ensure proper installation and configuration of approved software, maintaining compliance across all systems.
• Developed and deployed a cost-free client/server backup and restore solution using PowerShell scripting, safeguarding critical data and reducing company expenses.
• Led the company-wide migration from Windows XP to 7 and Office 2013 to 2013, resolving user issues and integrating fixes to ensure a smooth transition.

Multiple Locations, US

Provided hands-on and phone support in a Corporate environment (500+ clients, 5 offices), including the following:- Active Directory and Exchange (AD Users & Computers, Exchange Management Console, permissions and security, mailbox/account cleanup).- CA Arcserve (Backup/restore, scheduling/jobs, setup & troubleshooting).- Cisco IronPort.

Performed hands-on and phone IT support in a Corporate WAN-based environment (3000+ computers/servers within 75+ companies nationwide), including troubleshooting, setup and configuration of the following:- Active Directory and Exchange (AD Users & Computers, System Manager, permissions and security, distro lists, and mailbox/account cleanup).- Email.

Irving, TX, US

- Provided 1st and 2nd Level OEM hardware phone support for all 3rd party contracts including Powerspec, Toshiba, ServiceNet, Dell, Aimco, and My Favorite PC.- Provided onsite technicians with hardware, networking, & ticket printer phone support for several travel agencies nationwide.- Logged all phone calls into MS Access 97 & SAP database using Windows.

Bachelor Of Science (B.S.), Information Technology

Associate'S Degree, Computer Science