Office Manager (2016 – 2018), Operations Supervisor (2014 – 2016)Process daily and weekly payroll for 100+ employees and assist the Plant Manager with maintaining inventory control and overseeing all day-to-day operations. Coordinate onboarding and orientation for all warehouse and office associates.- Assist in the successful site openings and training of warehouse and office staff as part of a training team that travels to all new start-ups.- Coordinate and execute site purchasing (research and evaluate parts, build and maintain strong relationships with vendors, adhere to established budget).

Oversaw multi-million dollar monthly orders for the transportation manufacturing corporation.- Collaborated with the Inventory/Part Supervisor to ensure accurate records were kept for all nation-wide parts and orders; maintained records and inventory levels.- Arranged the logistics for transporting all rail wheel parts for sites across the country.

Based on the monthly analysis of customer satisfaction and loan closure rates of approximately 125 processers, ranked in the top 3 for 11 out of 18 months, and in the top 10 for the entire contract term. - Packaged 75-100 loans per month (from company loan officers) in an accurate and timely manner; collaborated with multiple departments and entered appropriate loan information into the system to complete the processing; assembled information and worked on each loan from the pre-approval phase to closing.- Respected and handled customer’s confidential material in a professional and ethical manner; maintained open communications with customers by providing status updates, requested documents, and addressing concerns.

Managed all daily operations at the customer distribution center for a fast-paced production company. - Processed payroll, monthly budget, accruals, and the general ledger; tracked performance; enforced quality standards and production goals.- Ensured safe conditions by adhering to OSHA guidelines; demonstrated exceptional communication skills in understanding and addressing customer concerns to ensure their needs were consistently met.

Operations Manager (2007 – 2011), Supervisor (2005 – 2007), Customer Service Representative (2003 - 2005)Received two promotions within four years due to diligent and reliable work ethic, increasing profitability, outstanding customer relations, and respected supervisory role.- Managed daily operations for 30-40 employees, including payroll processing, data entry, and shift production analysis. - Implemented new hire training; enforced quality criteria while adhering to production standards with employees.