Brandon Pitman Email & Phone Number

Tyngsborough, Ma, Us

Symphony Concrete Coatings was founded on a mission to provide the best in concrete coating systems to homeowners throughout Massachusetts, New Hampshire, and Southern Maine, by offering one-day coatings that are expertly installed by trained and certified professionals.• Implemented inventory initiatives, resulting in a 23% cost reduction in 2023 anda 78% cost reduction in 2024.• Streamlined operations to enhance efficiency across departments, drivingmeasurable improvements in team performance and resource utilization.• Analyzed operational workflows to identify bottlenecks, implementing solutionsthat optimized training and departmental processes and reduced waste.• Implemented strategic initiatives to streamline operations, enhancing teamproductivity and driving project success.• Led cross-functional teams to implement innovative solutions, fostering aculture of continuous improvement and collaborative success.

Braintree, Massachusetts, Us

Full-service technology provider where I oversaw and collaborated on strategic planning for the growth of sales, marketing, and customer retention while focusing team efforts on client success, improved end user experience, building B2C relationships, and establishing new B2B partnerships.• Implemented first CRM, enhancing operational efficiency across Sales,Marketing, and IT departments.• Led cross-functional teams, increasing B2B partnerships by 32%.• Developed sales training protocols, achieving a 20.5% cold lead close rate.• Updated documents for legal compliance and effective communication.• Collaborated with ownership on funding options, enhancing cash flowstrategies.

Us

Small-chain restaurant group where, prior to COVID closures, I lead both of their concepts with a team of 74 people, assisted with menu development and design, organized special events and live entertainment, and oversaw HR processes including onboarding and payroll in accordance with state and federal law.• Implemented COVID-19 protocols, ensuring zero incidents while maintaining public safety.• Led a team of 74, boosting sales by 14.7% through service improvements and event organization.• Redesigned training programs, enhancing knowledge retention and promoting internal career growth.• Maintained a 29.2% COGS and 22.5% Bar Cost, improving inventory management and financial reporting procedures.• Managed HR processes, ensuring legal compliance and improving employee gratuity accountability.

Local restaurant group with 7 locations, at the time, positioning me as regional sales manager dedicated to improving catering services and improving concept growth through assessment of market trends, acquiring licensing for the provision of beer and wine, and participation in promotional activities and tradeshows• Achieved a 20% conversion rate from cold leads to partnered accounts using company catering services.• Restructured two locations, achieving 115% and 57% sales growth within 8 and 6 months respectively.• Implemented training protocols for new store managers, ensuring readiness before store oversight• Collaborated with senior leadership on marketing strategies aligned with company goals and market trends• Coordinated marketing activities with advertising managers to promote products and services

Psychiatric and pharmaceutical research practices where I worked directly with the medical director to oversee general bookkeeping processes such as payroll, AR and AP, bank reconciliation, and tax preparation, as well as supporting administrative tasks such as travel planning, calendaring, and property management• Monitored payroll compliance for W2 and 1099 employees, adhering to state and federal regulations.• Oversaw employee onboarding, verifying work authorization and wage law compliance.• Managed daily general ledger tasks, maintaining accuracy in accounts payable and receivable.• Compiled detailed bank and payroll reconciliation reports for accounting and tax purposes.• Processed tax reports for clinical study participants and IRS.