Brandon Lunsford Email & Phone Number

Bellevue, Washington, United States

• Answer phones, respond to emails, and greet individuals coming into the Admin offices from the main convention center area to assist with their inquiries and get them in touch with the applicable parties as needed.• Assist direct supervisor, the head of HR, with new job applicant phone screenings, documentation correction and filing, as well as other tasks as needed while utilizing the Paycom and Indeed business backends.• Assist accounting team with daily receipt logging and summary auditing by intaking check payments and verifying total incoming cash value across credit cards, cash, wire and check.• Assist CFO and COO directly with inquiries that arise, such as meetings to optimize job postings and auditing of various numerical databases.• Work directly alongside the internal culture committee to better bridge the gap between the various departments and improve entire company morale.

Lynnwood, Washington, United States

• Utilize Rapattoni, full Microsoft Suite, and Moodys/Catalyst workspace software on a day to day basis.• Input data and variables from member contracts for all user accounts and office's within our system.• Created and leading the internal communications team for entire company to bridge the gap between departments and management, as well as update and keep the SOP live as an integral document for company use.• Manage incoming requests via telephone, email, and online chat to help assist members and forward requests to applicable departments.• Assist the VP of Operations to perform A/R and A/P duties such as invoicing, check payments, and verification of all outgoing bills.• Create and manage all incoming membership accounts and act as the primary point of contact for a group of over 6000 active members.• Work directly under the Executive Vice President to accomplish tasks within the organization.• Work directly with the CEO to create and manage the Executive Board Meetings on a monthly basis, with duties including reserving locations for meetings to occur, fulfilling catering orders, and creating meeting agendas and packets for our board of 30 members.

Everett, Washington, United States

• Utilize ConnectWise, Quickbooks and the Microsoft Office Suite on a daily basis to perform managerial, bookkeeping and HR duties.• Schedule technicians for large jobs, such as phone system installs and client on-boarding.• Assist in the invoicing and service agreement billing process to help oversee overall business revenue.• Perform data analytics of company finances and employee workload via Connectwise Report Writer.• Receive incoming payments via mailed check and over the phone credit card transactions while utilizing Gravity Payments and Quickbooks.• Answer phones and schedule technicians for jobs on an as needed basis.• Oversee one employee within the company that reports directly to me.

Everett, Washington, United States

• Oversee large technician projects such as phone system installations and service agreement onboarding by coordinating with client for timely response and installation.• Utilize Microsoft Office suite, Connect Wise, and Microsoft Teams on a daily basis.• Perform internal company data research and analytics focusing on client relations and overall business performance.

Wilsonville, Oregon, United States

• Lead and oversaw a team of 13 computer technicians to help upgrade and maintain laptops and custom desktop PC's.• Built custom desktop PC's to customer and prefab specifications.• Worked directly with CEO to plan, strategize, and implement the creation and management of a new custom order department within the company.• Helped upgrade laptops, all in one PC's, and desktop units for online commercial sale.• Performed office work and office hardware maintenance, such as configuring network and printer equipment for company use and assisting with server related requests.• Managed part inventory for whole company of over 5000 individual items across over 100 SKU's and performed regular audits of stock.• Contracted constructor of VR Motion custom virtual reality driving simulators for educational and commercial use.

Mcminnville, Oregon

• Used Microsoft Office programs on a day to day basis.• Used Smart Claim and ImageRight to process claims and payments.• Answered incoming phone calls timely with prompt service.• Interacted with insureds, insurance agencies, and businesses to coordinate timely assistance and provide customer service with claims.

Bachelor Of Science - Bs, Sociology, Business, 3.22 Gpa

Activities and Societies: Grant writing, Essay writing, Data extrapolation.Studies focused mainly on research and data extrapolation.

Associate Of Arts (A.A.), Sociology, 3.2 Gpa

Activities and Societies: Phi Theta Kappa honor society member

High School Diploma