Supplier Quality Engineer handling a variety of fields including automotive and precision hydraulic customers. The programs I handle include: -Eaton Hydraulic division-MacLean Power Systems-Hubbell-Gabriel Ride Control -CarQuest/Advance Auto Parts-O'Reilly Auto Parts-AutoZone

Professional analysis on warranty claims involving our brake pads, shoes, rotors, and drums. Provides technical support to our automotive customers including Advance Auto Parts, AutoZone, Bendix, CarQuest, and O'Reilly Auto Parts.Maintains strong customer relations, working closely with customer technicians to ensure quality meets expectations. Verifies product dimensional discrepancies through use of our CMM (Coordinate Measuring Machine). This includes measuring tight-toleranced hydraulic housings from customers such as Eaton and Danfoss. Proper part set-up referencing datum call-outs on the drawing is critical during these precise measurements. Quality auditing of our brake pad factories located in India. This includes audits in the whole manufacturing process of the brake pad, from receiving the friction material mixture to final inspection. Submits Corrective Action Reports to factories for root cause analysis.Supports internal company audits to ensure ISO guidelines are met.

Customer Service, Parts Specialist.