- Designed, developed, and tested using a combination of Visual Basic .NET and Microsoft SQL Server technologies, with strong emphasis on teamwork, user interaction, and on-time, on-spec delivery.- As a member of the Production Support team, worked alongside other FASTies and Tennessee Department of Revenue officials to determine the necessary functions of the software to implement changes and develop solutions to complex problems. - Implemented front and back end changes to the software in production that interfaces every tennessean's taxes (millions of accounts etc)- Optimized existing SQL queries to make the system more effective and efficient

- Provided strategic SEO guidance on website development- Helped set, and work towards, performance indicators for SEO which complement overall marketing and business objectives- Optimized organic search rankings through on-page content development, metadata, microdata, link building, and site optimization- Wrote and created copy to gain desired organic search rankings while fulfilling marketing and business objectives. - Stayed current on industry trends and having an in-depth understanding of search ranking factors- Reviewed key metrics across websites to assess the effectiveness of SEO strategies- Implemented current SEO best practices (schema, metatags, etc)

- Designed, built and tested the core components of real-world business tools- Maintained and enhanced existing code, performed software testing and participated in implementation- Demonstrated ability to work independently as well as in a team environment- Leveraged iterative design and agile software development methods - Determined appropriate web technologies to utilize, such as browsers, languages, and plug-ins, based on company needs and objectives

- Worked on developing different products at various points in the product development lifecycle with a startup’s cadence but with the support of AOL’s extensive network- Utilized Lean strategies like concept validation and hypothesis management to help build and evaluate a list of potential products upon which to innovate on. - Crafted experiments to explore problems that we might create solutions for using mobile technology.- Communicated directly with >100 customers turning qualitative reviews to quantitative data, allowing for more informed product decisions- Executed the experiments crafted and completed A/B testing and other user testing to drive product decisions.- Evaluated findings to draw insights and determine our next steps in developing products.- Communicated and coordinated with other teams (Finance, Research, Software Development, Legal, Design) to ensure smooth product development