Brandon Nash Email & Phone Number

Cape Town, Western Cape, South Africa

Cape Town Area, South Africa

Cape Town Area, South Africa

Cape Town

Assume full responsibility and accountability for the efficient & effective running of branches falling into the KZN region.Increase the profitability in their region by increasing services, exceeding budgets and the strict control of expenditures.Maintain & improve the awareness, knowledge, respect and demand for the services of PAG.Ensure that standards of performance in the region are achieved & exceeded.Ensure that each branch within their region operates at acceptable… Show more Assume full responsibility and accountability for the efficient & effective running of branches falling into the KZN region.Increase the profitability in their region by increasing services, exceeding budgets and the strict control of expenditures.Maintain & improve the awareness, knowledge, respect and demand for the services of PAG.Ensure that standards of performance in the region are achieved & exceeded.Ensure that each branch within their region operates at acceptable standards of performance with regard to profit responsibility.Ensure budgetary control on a weekly and monthly basis by ensuring regular interaction with the Sector Managers.Submit a monthly report to the MD, covering operational performance of the region, and also any relevant competitor activity.Ensure that operating procedures are properly understood and implemented.Responsible for ongoing staff training and motivation..Ensure that branch advertising budgets are strictly adhered to and used effectively.Ensure that all audit controls and security measures are in effect at all branches in the region.Ensure that company standards of selection and screening, fees and terms of service are adhered to.Resolve client complaints and disputes, and do everything possible to maintain client’s goodwill.At all times maintain an acceptable public relations image with clients.Analyse the regions client base on a regular basis, to ensure that CRM clients are not lost through default or bad service.Conduct monthly quality control checks.Ensure awareness is maintained of all major competitors’ terms, fees and rates in the region.To be informed and if required, handle industrial relations matters pertaining to both temporary and permanent staff, affecting all staff members up to and including the level of Sector Manager. Details of all such industrial relations action should be included in the Month End Report to the Managing Director. Show less

Ensure the effective process of matching and placing candidates with relevant skills, inherent job requirements and experience in accordance with the client’s requirements.Ensure the effective process of matching and placing candidates with the culture and profiles in place with PAG’s clients.Responsible for the smooth and profitable overall running of the branch.Perform day-to-day supervision of the business unit staff.Manage the business units CRM programme.Be aware of… Show more Ensure the effective process of matching and placing candidates with relevant skills, inherent job requirements and experience in accordance with the client’s requirements.Ensure the effective process of matching and placing candidates with the culture and profiles in place with PAG’s clients.Responsible for the smooth and profitable overall running of the branch.Perform day-to-day supervision of the business unit staff.Manage the business units CRM programme.Be aware of trends in the recruitment industry to ensure superior service to clients and value add.Performance management of the business unit staff.Liaison with Skills Dept regarding inductions and staff learning requirements.Submit weekly & monthly reports to Ops DirectorMonitor staff turnover.Monitor individual staff member’s results.Conduct monthly security checksResponsible for staff recognition.Monitor and control outstanding on debtors’ days.Analyze and monitor results on the monthly income statement.Handle complaints from clients and candidates.Conduct Balanced Score Card reviews for all staff on a monthly basis.Ensure that all staff achieve individual budgets and are operating effectively.Ensure invoices are generated and credits passed daily.Responsible for business unit credit control. Show less

Assist the Business unit Manager in ensuring that the Perm and Temp operational budgets are met.Assist the Business unit Manager with ongoing training of the staff.Be familiar with the Terms of Reference for all business unit staff.Be au fait with the full operations of both the Temp and Perm desks.Full knowledge of all projects active in the business unit.Be familiar with all of the business unit’s CRM client’s thus ensuring continuity and back up. Ensure that staff are… Show more Assist the Business unit Manager in ensuring that the Perm and Temp operational budgets are met.Assist the Business unit Manager with ongoing training of the staff.Be familiar with the Terms of Reference for all business unit staff.Be au fait with the full operations of both the Temp and Perm desks.Full knowledge of all projects active in the business unit.Be familiar with all of the business unit’s CRM client’s thus ensuring continuity and back up. Ensure that staff are all aware of and adhere to the Standard Operating Guidelines.Assist with the control of work orders.Gather and monitor competitor information.Inform the Business unit Manager of any necessary corrective action needed.Assist in identifying staff developmental needsAssist the Business unit Manager with credit controlAssist with the running of weekly sales meetings and CPD sessions. Show less

Responsible for managing; training and motivating a team of technical consultants encouraging them to achieve their individual budgeted targetsOverseeing any orders obtained and worked on by the team of consultants, ensuring all customer service issues are met, to PAG standards.To ensure that all advertisements are written within guidelinesUndertaking a personnel role, including those relating to absence, recruitment, appraisals, disciplinary and holidays.Collating, analyzing… Show more Responsible for managing; training and motivating a team of technical consultants encouraging them to achieve their individual budgeted targetsOverseeing any orders obtained and worked on by the team of consultants, ensuring all customer service issues are met, to PAG standards.To ensure that all advertisements are written within guidelinesUndertaking a personnel role, including those relating to absence, recruitment, appraisals, disciplinary and holidays.Collating, analyzing and reporting on operative MIS to EXCO, as requiredPlanning bi-weekly telesales activities to new, existing and potential clients Show less

To establish, develop and maintain long term relationships with clients and candidates – by providing a professional service in the capacity of a specialist consultantResponsible for taking comprehensive, detailed work orders and inform the clients of the company’s terms of service.To arrange competency-based interviews with candidates as per the Standard Operating GuidelinesWriting of advertisements and advertising vacancies obtaining maximum response from suitably qualified… Show more To establish, develop and maintain long term relationships with clients and candidates – by providing a professional service in the capacity of a specialist consultantResponsible for taking comprehensive, detailed work orders and inform the clients of the company’s terms of service.To arrange competency-based interviews with candidates as per the Standard Operating GuidelinesWriting of advertisements and advertising vacancies obtaining maximum response from suitably qualified candidates whilst complying with the LRA.Recruit and select candidates to fill defined positionsInterviewing candidates in a professional manner – in accordance with the Standard operating Guidelines and the Labour Relations Act.Assessing of candidates skills through prescribed assessments and ensure all checks are conducted as per Inherent Job RequirementsObtain at least two telephonic references, before referring each candidateCompilation of CV’s as per the Standard Operating GuidelinesContact clients immediately after candidate interviews for feed back and conduct follow up calls on active work orders in order to assess the current status with the clientConduct regular telesales calls as per the Standard Operating GuidelinesDefine a client list for CRM purposes with consultation from the Branch Manager and execute it to pre-defined clients Show less

Responsible for developing and growing several EULER Hermes products within designated territoryCategorising customer base and setting up a workable system to maintain required level of contact for each customer. Regularly reviewing and servicing the clients within territory to increase usage on the areaVisiting existing customers and new business prospects both EULER Hermes Policyholders and Non Policyholders to promote services.Achieving all revenue, debt placement and usage… Show more Responsible for developing and growing several EULER Hermes products within designated territoryCategorising customer base and setting up a workable system to maintain required level of contact for each customer. Regularly reviewing and servicing the clients within territory to increase usage on the areaVisiting existing customers and new business prospects both EULER Hermes Policyholders and Non Policyholders to promote services.Achieving all revenue, debt placement and usage targets for the EULER Hermes products Networking with Brokers, EULER Hermes departments and outside organizations to provide the businessProviding training when required to Customers; Brokers and staff.Presenting products to high levels and to large groups. Large contract negotiationFully conversant with credit management, litigation, credit vetting, insolvency procedures and terms and conditions of sales.Creating marketing and prospecting activities outside the Policyholder base to produce and stimulate new business.Using technically proven sales methods for creating and building rapport, thus positively influencing the outcome of a client meetingAbility to manipulate quickly and effectively the key concepts of the products so that they match precisely the requirement of the prospect client baseResponsible for building strong mutually beneficial relationships with customers – demonstrating the energy and commitment to meet and improve customer service standards. Show less

Responsible for new business sales of Corporate Private Medical Insurance schemesManagement and growth of annual Corporate Private Medical Insurance policy renewals held within the companyDay to day management and development of the Research and Telesales departments, with respect to the areas of the sales teamContinuously meeting / exceeding company objectives in terms of service satisfaction and additional services

Post Matric

Matric

Appointed Head Boy