Craft visually stunning and user-friendly websites that convert visitors into leads and clients.Develop and execute comprehensive digital marketing campaigns that drive brand awareness and achieve client goals.Collaborate closely with clients to understand their unique needs and translate them into effective web design and marketing solutions.Stay ahead of the latest trends and technologies in web design and marketing to ensure clients have a competitive edge.Manage all aspects of the business, including client relations, project management, and marketing.

I leverage my extensive experience in digital advertising to help businesses in the BBB Akron's service area build trust and credibility with consumers through the Better Business Bureau (BBB).Connecting Businesses with BBB Advantages: I proactively engage with local businesses, highlighting the benefits of BBB accreditation and showcasing the powerful reach of our advertising platforms.Digital Advertising Expertise: I develop customized digital advertising strategies, ensuring businesses maximize their return on investment across various online channels. This position has not been filled since 2019. Since January 2024 to April 2024, I had sold over $29,000 in new advertising. Annual Publication Advertising: I oversee the sales and strategy for our annual publication, a trusted resource for consumers seeking reputable businesses and information in the BBB Akron service area.

Leveraging strong communication and relationship-building skills, I spearheaded sales initiatives for the BBB Akron, a leading non-profit organization focused on business ethics and consumer protection. In this role, I achieved the following:Increased Business Accreditation: Proactively reached out to businesses across diverse industries, highlighting the benefits of BBB accreditation and securing a increase of 128% growth in accredited businesses from 2022 to 2023.Enhanced Client Retention: Oversaw the Business Relations and Retention departments, fostering strong client relationships and implementing strategies that resulted in a 10% increase in collected past due accounts and maintained an 87% client retention rate.Maximized Advertising Revenue: Successfully sold print advertising for the BBB's annual publication, contributing to increased brand awareness and generating over $75,000 in advertising sales for 2022 and 2023.

Led high-performing sales team to secure new BBB accreditations, fostering trust and ethical business practices in the BBB Akron service area.Cultivated relationships with businesses across diverse industries, highlighting the value propositions of BBB accreditation.Spearheaded the Business Relations department, fostering positive interactions and building long-term partnerships with accredited businesses.Increased new BBB accreditations by over 300 in 2020, and then over 340 in 2021.Oversaw the Retention department, developing strategies to retain existing BBB-accredited businesses.

Leveraged strong communication and relationship-building skills to increase business accreditation with the BBB.Proactively contacted businesses in the Akron area to educate them on the benefits of BBB accreditation.Developed compelling presentations highlighting the positive impact of accreditation on brand reputation, customer trust, and market competitiveness.Maintained high level of call volume and talk time.Negotiated and closed membership agreements.Fostered strong relationships with key business leaders, resulting in 71 new BBB-accredited businesses in 10 months.Collaborated with internal teams to ensure a smooth onboarding process for new members.

In my role as a Sales and Leasing Consultant, my job was to greet the customers that were on the car lot or in store and help them find their next new or used vehicle. I gathered information on what the customer was looking for in equipment, color, style and affordability. I would teach the customer on all the vehicles features and benefits. Once the customer has decided on the vehicle they are interested in, I would safely and accurately gather the customers sensitive information to effectively and accurately sell them the vehicle. I maintained customer relations after the sale with a check in to answer any questions they may have.

In my role, I help families get protected with ADT Security. The customer ordered a security system through our call center and they set an appointment to have myself come out to install and protect their household. I neatly installed the first few step of the system. I would communicate with the customer on where their vulnerabilities were and I would in turn educate them on the best way to protect themselves with all of our equipment. I would properly and neatly install all of their chosen pieces of equipment and then educate them further on how to properly work the security system. I was professionally trained on all pieces of the security equipment. I maintained a low install call back percentage which means that the customers that I installed the system for did not have to call in for questions or because of piece of equipment not working properly.

My responsibilities in my role as Ticket Sales Associate was to generate ticket sales through a variety of options and create a memorable experience for all. I surpassed my goal by 124% through selling group outings and experiences, season tickets, mini plans and game day tickets. My non game day duties included cold calling prospective fans, presenting our many options tailored to their game preferences, organizing events pre and post game. My game day duties included operating the ticket window efficiently, on field promotions, checking in with my clients and safe exiting after the game.

The Barn at Walden is part of a 5 star country club in Aurora, Ohio. My role was to welcome guests, gather drink orders and present wine, gather coursed food orders and deliver them in a timely manor.

In my quick 2 week internship, I learned many facets of the front office. I helped in every area including ticket sales, merchandise, food and beverage, marketing, front office operations.

My responsibilities include customer satisfaction, restocking product, up selling and being knowledgable about products.

My responsibilities include hiring batboys and mascots, conducting payroll paper work and hours, scheduling interns and bat boys, travel accommodations, sponsorship sales, season and individual ticket sales, event management, merchandise sales, fan zone set up and management, video board and music set up and operations, promoting on field promotions, running day to day operations and fan experience satisfaction.

My responsibilities included game day operations such as individual ticket sales, merchandise sales, fan zone management, video board and music operations, conducting on field promotions, and fan interaction.