Senior Sales Advisor, Wholesale Fuel
Current• Build relationships with customers and cultivates accounts into long-term customer alliances and continues to identify and promote opportunities for additional sales within the territory.• Actively identify and prospect for potential clients to develop and grow territory sales through market research, leads, and making cold calls.• Partners with Wholesale Manager to understand and navigate customer relations.• Identify key stakeholders and work towards building a “trusted-advisor” relationship(s) with decision makers• Customer support, including tendering and negotiations of complex energy supply contracts, creation of analyses and reports• Strong capability in building partnerships with wholesale customers and functional leaders in different businesses and shaping strategic agendas• Ability to communicate persuasively internally to senior management and externally to customers owners/buyers.• Conduct market research to gathering information on competitors, supply infrastructure, suppliers, and pricing dynamics• Knowledge and understanding of the Buckeye, Sunoco, Marathon and Wolverine pipeline and terminal systems. • Request and gather supply information (quantities by terminal and product) from prospective customers• Ensure all account information is setup correctly for tax and billing purposes• Serve as Primary Contact for customer for day-to-day supply allocation, loading, and billing issues.• Ensure customer service quality, efficiency, and accuracy with all transactions.• Resolve customer complaints in a friendly and tactful manner.• Submit new customer and/or new supply requests for supply and credit approvals.• Interfaces with various departments including Credit, Accounting, Sales, and Supply to help support our team and customers, as needed.