-Configure sudo profiles for over 3,000 IT workers over 60,000 servers of various *NIX servers-Respond to critical incidents allowing for user access and application functionality-Enforce company security access policies and standards-Monitor and remediate security access violations

-Configured environments for developers, quality assurance, and production environments for projects valued at 200+ million dollars. -Automated configuration procedures reducing configuration time by 1.5 hours.-Ensured uptime of 5 global projects ensuring customer availability

-Managed databases using Microsoft SQL Server Studio 2008-Created web pages using Microsoft Visual Studio 2010 in C#-Created Microsoft Access 2010 forms to manipulate SQL databases-Implemented Ruby on Rails and MySQL workbench to create and maintain web applications-Used the YUI library to build dynamic and interactive front-end user interface

-Automated test suites, including regression and functional tests -Customized regulatory validation tests -Thoroughly document test results in a meaningful and measurable way -Track quality ­indicative metrics -Log defects -Adapt testing strategies and techniques to maximize test coverage and efficiency -Maintain lab environment, including both hardware and software -Provide useful feedback during design and development sessions

- Assist in launching and maintaining User Group Program-Coordinate Meetings with LivePerson customers

-Organized 150 meetings for over 1000 Symantec Customers-Administrate over User Group web pages-Process user feedback for User Groups