Brandon Perigard Email & Phone Number

Boston, Massachusetts, United States

Greater Boston Area

- Promoted to lead end-to-end customer software onboarding as a part of the inaugural customer success team chartered with supporting the company’s most strategic customers- Implement a diverse portfolio of 85 concurrent projects across geographies on time leveraging exemplary relationship management, clear expectation setting, technical product expertise.

Boston, MA

- Managed resourcing and scheduling across team of network engineers to enhance customer configurations and debug and promptly resolve software issues- Improved team efficiency and impact through standardizing processes across team of 4 coordinators, resulting in a 75% reduction of backlogged requests- Oversaw backlog of service requests across entire.

Greater Boston Area

- Managed a 90 person unionized team during daily operations, through ongoing coaching and supportive cross-cultural communication- Planned, executed, and resolved museum-wide incidents utilizing crisis management response procedures and reporting strategies reducing liability - Developed and completed a year-long rigorous training program across teams in.

New Bedford, MA

- Researched government databases and synthesized offenders’ case files by deciphering law enforcement reports for utilization in court proceedings

- Collaborated on process implementation for the treatment program, fostering supportive relationships with a diverse group of people through case file administration, strategized group therapy sessions, and planning discharge curriculum

• Selected to represent Stonehill College by serving as a tour guide and speaking on panels for prospective student and parents
• Chosen to be the Director of Visitor Experience on the Executive Board of the Student Ambassador Program
• Organize and coordinate a welcoming and engaging environment for perspective students.

• Assist counselors with various projects involving travel preparation, event planning, and social media
• Cultivate the skills utilized by admission counselors for reading applications and making enrollment decisions

- Supported numerous applications and platforms to mitigate organizational risk and protected company assets- Improved internal database functionality through transaction process assessments and team training, creating more consistent and accurate reports for yearly audits

• Worked to create and manage a database to track student involvement in internship programs.
• Specifically chosen by a Professor for the job working individually with minimal supervision.

Bachelor Of Arts (B.A.), Criminology

Education record