Brandon Poarch Email & Phone Number

Remote

Montana, United States

Northern Colorado

• Multi-unit restaurant franchisee with successful tenure and expertise in all aspects of business operations including budgets, inventory management, marketing, employee supervision, training, recruiting, sales, and customer service.• Oversee all financials and analyze P&L reports; control labor costs and initiate management programs to remain profitable.• Increase profits by 5% annually, exceeding industry standard of 2% per year during recession.• Drive catering revenue up 15% annually for 3 years with value added business-to-business sales increase; promote catering and online ordering to local businesses, sponsor local community events, and actively participate in local school fundraisers.• Promote customer loyalty and repeat business by enhancing efficiencies that drive profitability in catering services.• Supervise over 80 full-time and part-time managers and employees; establish and roll-out strategic in-house programs for managers and hourly employees to meet and exceed goals. • Streamline inventory processes with innovative procedures utilizing technology to better manage and lower cost of goods.• Facilitate onboarding and new hire training with emphasis on positive reinforcement and motivation.• Minimize employee turnover and maintain at under 40% by implementing bonus initiatives and promoting attendance. • Increase customer satisfaction by 8 points each month by empowering each employees to swiftly resolve guest concerns.• Promote hygienic environment and increase health department inspection (Steritech) scores each quarter through proper training and assigning each employee with specific activities to ensure restaurant health maintenance is top priority. • Decrease risk of injury, workplace hazards, and lower workers compensation by properly training staff and promoting a safe work environment.

Longmont, Colorado

• Pre-construction analysis of schematic design plans and specs; process written, verbal, and print work orders.• Communicated and reported defective materials and/or equipment to proper management and supervisors as needed.• Recruited, trained and developed non-exempt employees• Analyzed, forecasted and planned work for non-exempt crew members and communicated daily assignments based on strategic plans.