Glitter is a neighbor-powered platform for community improvement. We work to improve the tragedy of the commons by connecting and coordinating services for neighbors. We believe in transparency, relationships, and integrity in everything we do. We're proud to promote living wages jobs for our community cleaners who help restore beauty to our city's neighborhoods.As CEO at Glitter, I oversee the success and growth of our services and brand. As a member of the founding team, I'm proud to have helped us grow from an early prototype into an innovative and profitable organization and to continually shape a roadmap toward future business model growth.I collaborate with Glitter's Founder to execute our strategic growth plan, including subscriber retention and growth, product improvement, and services expansion. I manage all aspects of our operations including weekly delivery of our field operations while fostering a culture of exceptional performance and customer recognition. I oversee the continual enhancement of our customer experience, including sign-up, communications, e-commerce, and customer support. And I identify and execute partnerships with commercial, non-profit, and municipal entities.

• Lead a team of learning experience designers in the development of high-quality online and blended learning experiences for clients in higher education, non-profit, and professional learning• Manage a portfolio of complex client projects—developing strategies, allocating staff and budgets, and maintaining consistency and quality across LXD deliverables• Maintain positive client relationships by establishing productive project teams, proactively managing risk, and navigating key decisions and issues• Serve as a senior learning experience designer on project delivery teams—driving experience design and development, custom technology scoping and ideation, learner testing, and program evaluation• Partner with project managers, user experience designers, media producers, software developers, and marketing specialists to deliver complex and innovative learning experiences• Support PeopleOps in the hiring and onboarding of learning design staff, co-creating and overseeing staff development plans, and mentoring LXD team members• Spearhead key internal initiatives related to the application of learning science, LXD process improvement, and establishing team competencies

• Learning design lead for Dean’s strategic online and blended learning initiatives including executive education expansion, exploring personalized learning, and re-envisioning the Master’s program as a blended experience• Advise and consult faculty and subject matter experts on design and revision of online and residential courses• Collaborate with faculty assistants, information technology staff, and media producers to develop content and deliver interactive learning experiences on Canvas learning management systems (LMS)• Develop and champion a department-wide discovery, planning, and design process that incorporates adult learning principles, user experience design, cross-functional collaboration, and business strategy• Manage school-wide transition to Canvas LMS including platform evaluation and selection, vendor relationship management, faculty outreach and training, and learning design support• Coach and train faculty and staff on teaching and learning technologies in support of increasing student engagement and effective evaluation of learning• Administer and support enterprise learning technologies including Canvas, OpenEdX, Adobe Connect, PollEverywhere, ePortfolios, Qualtrics, VoiceThread, Wordpress, and Salesforce Unity

• Develop a strategic vision for online learning design and scalable MOOC media production• Recruit and onboard critical media and instructional design staff within a startup environment

• Evaluate and redesign online courses for university MBA and IT Master’s programs• Collaborate with subject matter experts to meet ambitious targets for designing outcome assessments, student engagement and retention strategies, and meeting updated accreditation standards

• Deliver online courses and community for K-12 educators creating educational media in the classroom• Develop curriculum, course content, online teacher interactions and assessments via custom online platform• Lead business strategy, fundraising, content and technology development, partnerships• Facilitate and evaluate pilot cohorts to demonstrate learning outcomes and impact

• Working at both the Harvard Graduate School of Education and the Harvard Innovation Lab to research, prototype, and launch an online teacher professional development workshop that introduces teachers to the tools and practices that empower them to use video effectively in the classroom, both as consumers and producers.• My work included building sustainable partnerships with teachers and administrators, constructing an online learning space for educators, creating and populating instructional content onto an online course platform, and providing the foundation for a scalable venture going forward.

• Worked closely with scientists and curriculum designers on the NSF-funded ecoMOBILE platform to build an augmented reality experience for middle school science students.• Collaborated with diverse research team to develop a media asset library to foster immersive science inquiry and engage students actively in stated educational objectives.• Identified, proposed, and created interactive video content specifically for mobile devices that leverage the ability to integrate video based on GPS location, timed delivery, and user interaction.

• Volunteered as a film workshop leader and youth mentor for an after school program that involved high school students in film production as a means of building stronger cultural identity and developing skills including self-agency and expression.• Worked to shape existing curriculum into a workshop format through regular meetings with program coordinators as well as independent creation of lesson plans and activities that supported learning objectives.• Completed training on positive youth development and worked to empower students with the technical and soft skills necessary for success in the media industry.• Co-managed scheduling, project management, and program development for student mentors.

• Partnered with academic, non-profit, and corporate institutions to produce educational video for classroom use, teacher professional development, and broadcast.• Worked with media producers and subject matter experts in a highly collaborative environment, overseeing production from project conception through filming, editing, and final delivery.• Regularly served as primary and secondary camera operator and led entire post-production process, including audio and video editing, graphics production, and media management and delivery.• Managed multiple projects on precise deadlines, matching client objectives with creative solutions.