Responsible for the daily operations of three brands (adidas, Reebok and Rockport) located within one outlet center.-Worked with store teams to ensure exceptional customer service and sales focus-Hired, developed and motivated a strong team of managers and associates in each brand door-Created effective succession, recruiting, hiring and onboarding plans resulting in lower turnover-Developed staff by evaluating and providing performance feedback, seizing all coaching and training opportunities and fostering a team environment to meet store and company objectives-Promoted a high performance culture within each brand door by setting clear expectations, holding employees accountable, creating an effective and efficient work environment, and setting goals that focus the team on key drivers that impact success-Ensured timely completion of all record keeping associated with applicants, new hires, payroll, performance appraisals, salary reviews, counseling, disciplinary actions and terminations-Ensured consistent implementation of all corporate programs, initiatives and strategies within each brand door-Utilized operational and life-safety audits to identify and resolve gaps in store safety and best practice adherence

Responsible for the daily operations of our multistory NYC brand center located on Broadway in lower Manhattan with a team of 10 team leaders and over 150 store associates. -Allocates resources and organized processes to drive profitability-Manages an appealing, easy-to-shop environment for customers-Drives continuous improvement in stockroom processing and replenishment procedures-Minimizes loss by ensuring all loss prevention procedures are followed-Leads service by example and ensures highly visible and effective customer service management-Works with Multi-Store Manager to identify strong performers with potential for growth within the company-Manages the recruitment, on boarding, training and development of the store team and ensures all HR policies are adhered to through partnership with regional trainers and HR generalists.

A sales floor executive position focusing on team development, product merchandizing, and driving profitable sales in a high volume, high risk urban environment. -Manage the day-to-day operations of the sales floor team-Develop business leaders using talent management tools including leadership status, business reviews and GAPS exercises-Lead a sales culture and drive sales performance-Evaluate performance results; develop and implement action plans to achieve performance goals-Perform “Leader On Duty” functions, ensure the entire team is productive and that the store is meeting brand standards-Build the kind of diverse and inclusive team that people want to be on and stay on-Set daily goals and expectations; coach and follow-up with the team to ensure the goals and expectations are satisfied-Assess and select top talent at the hourly team member level

Led a team in executing new and innovative merchandise initiatives while coordinating with contractors to ensure brand standards are upheld during the remodel process. Duties included hiring, payroll budgeting, workload planning, coordination and participation of weekly status meetings, and process follow-up.-A one-year temporary assignment overseeing three store remodels lasting four months each-Led daily walks with the Owner's Site Representative, General Contractor and fixture foreman to review previous night's work and upcoming construction schedule-Coordinated between store, General Contractor and fixture foreman on work assignments and brand standards. -Escalated issues to property development through clear consistent communication-Supervised and trained an overnight team of 50 team members and two team leaders-Provided a safe and secure environment for the team by implementing site security best practices-Strategized and planned out daily and weekly workload to ensure remodel project remained on track to meet turnover deadlines-Utilized available reports and information to budget payroll throughout the course of each project

Led a team in driving profitable sales through the execution of merchandise planning and merchandising strategies. Responsible for executing the introduction of expanded grocery department which included fresh meat and produce. Responsibilities included hiring, performance reviews, quarterly statuses with direct reports, building collaborative relationships with outside vendors as well as internal clients, execution of food safety practices, and adherence to overall brand strategies.-Managed the day-to-day operations of the sales floor team-Developed business leaders using talent management tools including leadership status, business reviews and GAPS exercises-Evaluated performance results; develop and implement action plans to achieve performance goals-Performed “Leader On Duty” functions, ensure the entire team is productive and that the store is meeting brand standards-Evaluated performance results; develop and implement action plans to achieve performance goals-Performed “Leader On Duty” functions, ensure the entire team is productive and that the store is meeting brand standards