CA Application Performance Manager and UIM

Worked in a 24/7/365 for a TIC and NOC

-Ensures compliance with vulnerability alerts and bulletins. -Responsible for receiving and maintaining authority to operate (ATO) for systems and networks. -Reports and provides mitigation plans for non-compliant networks and then execute them. -During the execution I patch and remediate systems with isolated access due to security operating procedures. -Provides system administration, application support, design, installation, and troubleshooting for the aforementioned systems. -Additionally I provide user support: such as password resets and application support to VIPs. -Routinely conducts system scans prior to system auditing using, Retina, ACAS, and other tools. -Use DIACAP along with the Risk Management Framework methodology to receive and maintain system accreditation across systems that require many different security procedures and rules.

I provided technical assistance to computer system users. I answered questions or resolve computer problems for clients in person, via telephone, or from remote location. I provided assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems.

Design TCP/IP network.Consult with others on selecting an ISP.Lead install of equipment within specified budget.Design and purchase TCP/ IP wireless network within specified budget.