Design Splunk dashboards to more efficiently monitor logs and events. Created new alerts and reporting in Splunk, Tanium, and Exabeam in order to better handle security events like the Solar Winds breach. Assisted in architecture restructuring in order to retire old products and establish new ones to take their place. Introduced new User Behavior Analytics guidelines to Exabeam to more efficiently rate user. Deployed, and removed software and clients utilizing Tanium. Created new playbooks in Phantom in order to automate processes previously done manually by Forensics, and Security Operations. Spearheaded projects that compared Office 365 security products to existing platforms in an attempt to reduce the team’s budget. Drove automation projects within Phantom, Splunk, Exabeam, Tanium, and Stealthwatch in order to create a more efficient workflow for Forensics, Cyber Security Ops, Engineering, and Data Security teams. ☞ Owned process of enhancing Exabeam usage to accurately and effectively score User Behavior☞ Aided in efforts to introduce and establish Microsoft security products to the Con-Ed environment☞ Created reports regarding the Solar Winds breach that were shared with the C-Suite☞ Coded and managed Microsoft Defender rules and alerts for USB usage☞ Automated security tasks for multiple teams utilizing Splunk and Phantom

Design Splunk dashboards to monitor authentication error events. Analyze and correlate events through grouping commands such as transaction, join, and append. Create and restore databases for internal auditing and revenue growth within UPS Billing. Support in development of use case and scenarios to verify estimated outcomes for application prior to production implementation. Collaborate with internal customers, staff, and teams to maintain system improvements. Organize training and assist users in effective utilization of Import Billing systems. ☞ Aided UPS company-wide initiative of moving securities systems over to the cloud (AWS)☞ Owned process of reducing Splunk license costs through filtering of junk data☞ Successfully automated access monitoring activities to streamline auditing process. Created and configured management report, and dashboards – one of which is shared up to the CTO level☞ Founded and rectified billing error that produced more than $11.6M (over the course of 15 months). ☞ Slashed 20% of international import billing errors by leading project that secured higher customer satisfaction. ☞ Gained revenue of $120K per month via creation of billing process in alliance with team. Planned and performed User Acceptance Testing for deliverables

Defined and documented required parameters for UPS service level agreements. Owned and drafted plans for in-house and customer facing CRM applications. Served as subject matter expert for matters related to applications owned by UPS I.S team. Monitor and track Splunk performance problems, administrations, and open tickets with Splunk if required.☞ Optimized Splunk performance by splitting Splunk indexing and search activities across multiple machines.☞ Scheduled reports that assisted in finding login defaults across UPS CRM systems☞ Converted technical language into rationalized terms for business team members and technical team members. ☞ Communicated latest services to UPS’s “think-tank” committee, that led creation of innovative customer facing platform and newly announced related services; projected to achieve three untapped revenue streams.

In this role, I presented pitches aimed at positioning ADP at forefront of client’s innovation plans. Furthermore, I developed and delivered “full circle” solutions for clients, including full suite of ADP products. In addition, I drove Retirement Services division in “referred business”. I also assisted in recruiting and coaching new sales team. My key accomplishments during this role are as follows:☞ Exceeded President’s Club pace by over 125% of designated quota. ☞ Demonstrated exceptional performance equal to pace of Board of Directors. ☞ Established and sustained strong professional relationships with clients.