Brandon N. Email & Phone Number

I’m a dedicated professional with 8+ years of certified Salesforce leadership and administration achievements. As a motivational director, I excel across team building, solution development, and implementations under heavy workloads. I also forge lasting stakeholder relationships, understanding and delivering on key business requirements. Using out-of-the-box thinking, an in-depth understanding of MuleSoft/Demand Tools, and a superior work ethic, I consistently exceed expectations. Supporting these achievements are my exemplary educational qualifications. These include Salesforce Administrator and Certified Scrum Product Owner designations.Key areas of specialization: ▪ Salesforce Administration ▪ Team Building/Leadership ▪ Analysis & Reporting ▪ Automation ▪ Process Improvement ▪ Project Management ▪ Enterprise Applications ▪ Solution Development ▪ Creative Problem-Solving ▪ Attention to Detail ▪ Scrum & Agile ▪ Deployments ▪ Stakeholder EngagementSelected highlights from my career:◊ Maintained a classic Salesforce org while orchestrating the full-scale release of a Salesforce Lightning org at Kindred Healthcare under strict deadlines and heavy workloads.◊ Established a unique Leads system within Salesforce, guiding cross-functional developers to integrate an outside system and sync data.◊ Managed 8 developers across crucial Salesforce projects at 360care, including overseeing the smooth integration of process automation, SOQL queries, workflows, etc. ◊ Administered Salesforce for 600+ users at Hilliard Lyons and produced custom Salesforce reports/pages that were adopted as a gold standard.I look forward to meeting you! You can reach me at BRNelson1983@gmail.comSalesforce Trailhead Profile:https://trailblazer.me/id/bnelson4

Listed skills include Insurance, Customer Service, Process Improvement, Health Insurance, and 45 others.