• As project manager, increased an initial qualification order from $100,000 to over $300,000 with a total contract value estimated at $10 million over next 5 years.• Created an internal corporate project coordinating and managing multiple company resources including engineering, production and local sales representatives to leverage current success at a single customer division across 100 additional locations worldwide.• Positive relationship with customer saved an $183,000 order pending cancelation which was to be placed with a direct competitor.• Key team member responsible for increasing a single account’s annual bookings from $250,000 to $1.5 million.• Due to accessibility, support, and constant updates; and despite early engineering issues with an initial $110,000 order; customer placed a $395,000 follow-up order.

• Maintained occupancy and sales to meet and exceed monthly revenue goals.• Created and implemented quarterly and yearly marketing plans to advance sales and drive new leads.• Planned and executed community events to draw prospective and retain existing customers.• Researched competitive environment to effectively position the company in the local marketplace.• Maintained marketing department finances.

• Created company to provide computer solutions to residential and business clients.• Grew annual bookings to $150,000 in 2007.• Designed marketing materials including brochures, business cards, and website.• Generated leads through local Chamber of Commerce and external business development.• Provided telephone, in-person, and online technical support and customer service.• Repaired computer problems related to both hardware and software.• Recommended and placed orders for products and parts based on customer’s needs.• Maintained billing and accounting system.

• Accurately updated alumni records into database. • Created PowerPoint presentations including scanning of photos for alumni events.• Interacted with alumni and members of the university community to answer questions and provide services.