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Brandon Ward is listed as Human Centered Design | Digital Product Innovation at TIAA, based in Charlotte Metro, United States, United States. AeroLeads shows a work email signal at sapient.com and a matched LinkedIn profile for Brandon Ward.
Brandon Ward previously worked as Sr. Director Experience Design, Journey Lead at Tiaa and Adjunct Professor at Savannah College Of Art And Design. Brandon Ward holds Master'S Degree, Human-Centered Design from Institute Of Design (Id).
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AeroLeads found 1 current-domain work email signal for Brandon Ward. Compare company email patterns before reaching out.
I currently lead experience design at TIAA, a Fortune 100 financial services company. Working within a digital and client experience function, we shape the strategy, design, and delivery of human-centered, data-driven products and services that enhance the financial well-being of millions.I have twenty years of experience in digital and customer experience innovation, including design research and strategy, CX design, service design, UX design, product design and product strategy. I've built high-performing design, customer experience, and product management teams of 50+. My work experience and master's degree in design enables me to manage design thinking and design strategy for the purpose of innovation and transformation. I also have deep experience in digital product strategy and product management, with expertise in agile and scrum and a CSPO certification. I enjoy orchestrating cross-functional transformation, both as a consultant or in-house manager. I have expertise in B2C and B2B innovation in a number of verticals including financial services, healthcare, retail and ecommerce, and travel and hospitality. I'm an advocate for data-driven, outcome-based product strategy and design practices.I frequently share my expertise around design and innovation as an adjunct professor at SCAD and as a speaker and panelist at industry conferences and events.
Listed skills include Business Strategy, Design Strategy, Digital Strategy, E Commerce, and 20 others.
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A career timeline built from the work history available for this profile.
New York, NY, US
Currently leading UX design and client journeys within the digital and customer experience design team at TIAA, a Fortune 100 financial services company serving over 5 million employees and 15,000 institutions, with over $1.2 trillion in assets under management.
Savannah, GA, US
Adjunct professor of service design at the De Sole School of Business Innovation at SCAD.
Las Vegas, NV, US
Leadership for PE backed B2B ecommerce software division of a wholesale market leader. Reporting to CEO, helped shape and implement a multi-year, ecommerce growth strategy. Established vision, product strategy, roadmap, and design system for portfolio of sales automation and digital marketplace products. Built and scaled user experience design, user.
Las Vegas, NV, US
Managed digital transformation for world's largest owner/operator of wholesale markets and tradeshows, and a Blackstone company. Increased enterprise value via enterprise digital strategy and roadmap, including redesigned sites/apps, AWS cloud migration, PIM implementation, CMS implementation, and marketing automation investments. Built digital experience.
Mooresville, NC, US
Led design and development of digital and omnichannel customer experience innovation within a Fortune 35 company. Managed several successful CX projects including research, strategy, experience and service design, rapid prototyping, pilot testing and implementation at scale. Managed external partnerships with Jump, IDEO, and Huge, plus technology providers.
Chicago, IL, US
Led design and innovation in award winning consultancy. Reporting to co-founders, expanded digital and ecommerce capabilities while orchestrating innovation for clients in healthcare, retail, travel/hospitality, apparel, and financial services. Planned and managed large-scale iinnovation programs including design research, design strategy, business design.
Boston, Massachusetts, US
Managed enterprise digital and e-commerce transformation in a leading consultancy. Led global design research and strategy, user experience design, prototyping, development, digital marketing, database marketing, analytics, and content strategy. Contributed to technology integration and platform projects including enterprise architecture, content.
Chicago, Illinois, US
Managed global brand, marketing services, design, and digital for iconic brands such as Hallmark, Heinz, InBev, Kellogg's, McDonald's and Philip Morris International. Co-managed 20+ person design studio within Publicis and sister company to Leo Burnett providing brand strategy, identity, packaging, and digital experience design for clients including Beam.
Quick answers generated from the profile data available on this page.
Brandon Ward works for TIAA.
Brandon Ward is listed as Human Centered Design | Digital Product Innovation at TIAA.
AeroLeads has found 1 work email signal at @sapient.com for Brandon Ward at TIAA.
Brandon Ward is based in Charlotte Metro, United States, United States while working with TIAA.
Brandon Ward has worked for Tiaa, Savannah College Of Art And Design, Andmore, Lowe'S Companies, Inc., and Ia Collaborative.
You can use AeroLeads to view verified contact signals for Brandon Ward at TIAA, including work email, phone, and LinkedIn data when available.
Brandon Ward holds Master'S Degree, Human-Centered Design from Institute Of Design (Id).
Brandon Ward is listed with skills including Business Strategy, Design Strategy, Digital Strategy, E Commerce, Design Thinking, User Experience, User Research, and Ethnography.
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