Logistics Account Manager
Current
Troy, Michigan, United States
- Manage multiple key accounts including freight forwarders, that consist of daily shipments, which are mainly automotive in nature.
- Booked equipment types include sprinter vans, straight trucks, flatbeds/hotshots, dry vans, RGN/lowboy/stepdeck (heavy hauling).
- Communicate appropriately between clients and corresponding carriers.
- Track and trace shipments in real-time to forward updates to the customer.
- Proactively anticipate and resolve potential carrier, shipper, and consignee issues.
- Manage shipments through all phases (pick, transit, delivery, partial billing).