Brandon Hill work email
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Operations professional with experience managing multiple departments. In the past I have managed both the front office and housekeeping departments within hotels. Currently I lead multiple teams and handle staffing, scheduling, budgets, payroll, etc. I am a well rounded individual and approach all situations with empathy and patience!
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EquinoxEverett, Ma, Us
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General ManagerEquinox Sep 2023 - PresentNew York, New York, Us
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Assistant General ManagerEquinox Dec 2021 - Sep 2023New York, New York, Us• Oversee four departments: Front Office, Retail Shop, Maintenance/Housekeeping, and Spa• Responsible for hiring and training staff, creating monthly schedules, processing payroll, hold performance evaluations within immediate departments• Achieved a 9.3/10 Overall Cleanliness rating, 9.4/10 Staff Friendliness rating from club members
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Housekeeping ManagerThe Madison, A Hilton Hotel Mar 2019 - Jun 2021Washington, District Of Columbia, Us• Lead day-to-day operations of 54 employees including the maintenance and upkeep of the hotel’s 356 rooms• Track and monitor employee performance metrics to identify substandard patterns and develop performance improvement plans • Responsible for coordinating employee work assignments in accordance with union contractual agreements • Lead project manager for a 250-room mattress install, developing end-to-end logistics plan to coordinate installation scheduling and guest room assignments• Active participant in Hilton’s Taskforce program, acting as a stand-in cross-department manager at a neighboring 1100-room Hilton property • Achieved a Guest Room Cleanliness score of 72.6% (percentage guests who rated their experience a 9 or above out of 10), surpassing Hilton’s benchmark of 66.5% -
Management Development ProgramHilton Jul 2018 - Feb 2019Mclean, Va, Us• Hired into Hilton’s highly selective Management Development Program • Served as acting manager on rotation through each of the hotel’s 6 departments • Led the successful implementation of Digital Key, a mobile contactless check-in system, across all guest access areas• Responsible for formulating Digital Key operating model, and conducted departmental trainings • Acted as Front Office Manager, supervising front desk staff and solving elevated guest requests and inquiries -
Front Office InternNylo Hotels Llc Nov 2017 - Feb 2018Carrollton, Texas, Us• Responsible for providing customer service to all guests as their first and last point of contact • Developed trend analysis model using external data sources to identify strategic improvement opportunities; presented findings to hotel General Manager • Assisted in coordinating airline accommodation procedures for incoming and outgoing pilots and crew -
Co-Founder / OwnerHill Brothers Mulching Jun 2011 - Aug 2016• Independently managed a clientele base of 70+ families and individuals, delivering seamless end-to-end services
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AttendeeDelta Sigma Phi Regional Leadership Academy Apr 2016 - Apr 2016• Volunteered to attend national conference• Learned how to better our chapter through community involvement and leadership
Brandon Hill Skills
Brandon Hill Education Details
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Johnson & Wales UniversityHospitality Administration/Management -
Bryn Athyn College Of The New Church
Frequently Asked Questions about Brandon Hill
What company does Brandon Hill work for?
Brandon Hill works for Equinox
What is Brandon Hill's role at the current company?
Brandon Hill's current role is General Manager.
What is Brandon Hill's email address?
Brandon Hill's email address is br****@****nox.com
What is Brandon Hill's direct phone number?
Brandon Hill's direct phone number is +121580*****
What schools did Brandon Hill attend?
Brandon Hill attended Johnson & Wales University, Bryn Athyn College Of The New Church.
What skills is Brandon Hill known for?
Brandon Hill has skills like Management, Food And Beverage, Customer Service, Advertising, Leadership.
Who are Brandon Hill's colleagues?
Brandon Hill's colleagues are Dylan Miraglia, Paul Zelenski, Lila Bierman, Charles Sheppard, Aiden Paré, Darrin Wilkinson, Clay Collins.
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