Corporate Director, Distribution
CurrentResponsible for the configuration, training and overall connectivity and functionality of all customer facing distribution channels. This includes CRS, GDSs, Voice, OTAs and booking engine. Project manage and implement CRS and booking engine functionality enhancements. Maintain and enhance content management tools to ensure the accuracy and marketability of OLS Hotels and Resorts. Provide distribution strategy guidelines to hotel General Managers, Sales and Revenue Management teams. Lead the OLS Hotels and Resorts reservation call center on service levels and increased conversion strategies.