TrueScripts Management Services is a pharmacist-founded, fully-transparent PBM that has focused on revolutionizing the pharmacy benefit management industry since our beginning in 2014. Our mission is to build lasting relationships by providing prescription benefit management expertise at a personal and customized level to ensure optimum value at the lowest possible cost. Our team is committed to lowering prescription drug spend, achieving clinically effective results, and always delivering Amazing Care.

Tackle is dedicated to helping software companies generate revenue through listing on Cloud Marketplaces, specifically: AWS, Azure, and Google Cloud Marketplaces. We specialize in increasing opportunities for DevOps, Sales, and Finance to collaborate more effectively on growing revenue via Cloud Marketplace.-Implement/Onboard clients onto Tackle’s SaaS platform, tailoring the experience based on which Cloud (AWS, GCM, Azure) the client is targeting and the client’s timeline-Manage/perform vital cloud-specific tasks (AWS-Sub-accout setup, S3, Dynamo; GCM - Org, Project, Permission/IAM setup; Azure - Project/Permission setup) per client environment -Manage customization of the Tackle platform per client via webhooks, api’s, and client-led integrations-Diagnose and resolve issues that customers encounter when integrating with the Tackle platform-Partner with AWS/GCM/Azure engineers along with internal resources, leveraging implementation and support management tools to track client needs -Consult with customers throughout the marketplace listing process, providing best practice guidance for packaging, pricing, and go-to-market (GTM) strategy -Manage client expectations/timelines, improving client relationships via successful delivery. -Communicate with the extended Tackle team, including engineers, PM teams, and management, to drive the best customer experience and outcome -Ongoing education regarding unique details related to each cloud platform

-Offer expert consultation and technical support to clients on a suite of SaaS real estate mgmt software products via phone/email-Manage multiple client requests - primarily for data/reports via SQL, SQL errors or resolution of javascript errors/issues within client environments. -Managing partnerships with clients’ internal teams and their partners to create unique system integrations per client requirements, also evaluating feasibility of said customizations.-Act as an escalation point for complex cloud-based application systems problems-Work closely with internal teams, including analysts, programmers, sales, and marketing to exceed client expectations in cloud solutions -Responsible for managing the implementation of various cloud-centric, client-facing products and processes, such as: -Cloud-based Fraud Prevention – Collaborating with clients and their banking partners to implement secure, automated check data feeds -Service Upgrades – Guiding clients through and performing upgrades to their individual cloud-based software environments -Cloud Integrations – Assisting clients and their external vendor partners in establishing seamless cloud-based database integrations -Single Sign-On – Helping clients transition to Yardi's YardiOne SSO application in the cloud environment -Custom Integrations – Partnering with clients' internal/external teams to create unique import/export integrations within the cloud infrastructure as per their requirements when possible-Stay informed about technical advancements, regulations, and best practices related to cloud computing for the benefit of clients

-Support internal/external clients using Trintech's cloud-based software solutions -Analyze issues involving software performance, databases, network concepts, virtual hardware, and ODBC within cloud environments -Utilize troubleshooting and deductive reasoning skills for cloud-related issues, such as application servers, networking, IIS, SQL, LDAP, and Active Directory in cloud platforms -Collaborate with internal teams to maintain positive client relationships by providing clear, concise verbal and written communication focused on cloud solutions and best practices

-Support medical school admissions and technical staff in leveraging cloud-based solutions to identify system performance problems related to data integrity and functionality within the American Medical College Application Service (AMCAS) system -Conduct research and analysis to diagnose the cause of issues within the cloud environment and provide effective resolution for AMCAS applications and services -Assist medical schools' admissions groups with complex data requests using cloud-based SQL reporting to optimize the AMCAS experience for both applicants and institutions -Serve as a Subject Matter Expert across AAMC's breadth of cloud-based software services, providing support and interpretation of AMCAS policies, procedures, and technical requirements for member medical schools with a focus on cloud computing technologies -Establish and maintain productive relationships with AMCAS constituents, acquiring key knowledge of member schools' admissions preferences and processes to enable AAMC to improve existing cloud-based services or establish new offerings tailored to the medical school application process