Brandon Ternes Email & Phone Number

Tampa, Florida, United States

Tampa, Florida, United States

· Actively seeks and develops relationships with potential borrowers· Educates borrowers on the various loan products available· Guides borrowers through the loan application process· Works closely with processing, underwriting, and closing teams to ensure a smooth loan process· Provides exceptional customer service to borrowers· Acts as a trusted advisor, providing guidance and support throughout the loan process· Addresses borrower inquiries and concerns in a timely… Show more · Actively seeks and develops relationships with potential borrowers· Educates borrowers on the various loan products available· Guides borrowers through the loan application process· Works closely with processing, underwriting, and closing teams to ensure a smooth loan process· Provides exceptional customer service to borrowers· Acts as a trusted advisor, providing guidance and support throughout the loan process· Addresses borrower inquiries and concerns in a timely and professional manner· Ensures compliance with all applicable state and federal laws and regulations· Stays up-to-date on changes in the mortgage industry· Collaborates with other members of the sales team to achieve common goals· Provides support and assistance to other team members as needed· May be involved in recruiting, training, and mentoring new loan officers· May participate in company-sponsored events and initiatives· May serve as a subject matter expert on mortgage lending topics Show less

Tampa, Florida, United States

Tampa, Florida, United States

Tampa/St. Petersburg, Florida Area

Managed front-end standards by optimizing and utilizing associate productivityPerpetuated Publix’s culture by delivering on the job training, molding, setting, and elevating expectationsGuaranteed premier quality customer service experiences and resolving all customer complaintsMaintained interpersonal relationships with peers and associates to foster a positive work environmentPerformed time administration and personnel records administrationCompiled… Show more Managed front-end standards by optimizing and utilizing associate productivityPerpetuated Publix’s culture by delivering on the job training, molding, setting, and elevating expectationsGuaranteed premier quality customer service experiences and resolving all customer complaintsMaintained interpersonal relationships with peers and associates to foster a positive work environmentPerformed time administration and personnel records administrationCompiled weekly and monetary summary reports for direct and store managers Show less

905 E. Martin Luchter King Jr. Dr., Ste 600 Tarpon Springs, Fl

Collaborated with independent financial advisors on which personalized support they are seekingEstablished and maintained trustful relationships by retaining 95% of clients on-boardedDetermined which business model contours best to each advisor, seamlessly integrating into their practice, and help them achieve their premium-level goalsPromptly addressed concerns of miscommunication that an agent was having and provided all requested information in a timely manner that… Show more Collaborated with independent financial advisors on which personalized support they are seekingEstablished and maintained trustful relationships by retaining 95% of clients on-boardedDetermined which business model contours best to each advisor, seamlessly integrating into their practice, and help them achieve their premium-level goalsPromptly addressed concerns of miscommunication that an agent was having and provided all requested information in a timely manner that reestablished and manifested a higher value of trustAdequately developed new hires in the recruiting department in a timely matter (3 months) and acclimated them to proper sales techniques and company-preferred CRM (ACT!) Show less

Spring Hill, Fl

Performed various customer financial transactions to existing and new clients with adherence to federal, local, and company; rules, regulations, and guidelines of a financial institutionProvided convenient, accessible, and exemplary financial services to valued customers through attractive, friendly and knowledgeable experiencesAssisted in branch sales goals achievements by creating, setting, and achieving personal sales goalsParticipated in client relationship… Show more Performed various customer financial transactions to existing and new clients with adherence to federal, local, and company; rules, regulations, and guidelines of a financial institutionProvided convenient, accessible, and exemplary financial services to valued customers through attractive, friendly and knowledgeable experiencesAssisted in branch sales goals achievements by creating, setting, and achieving personal sales goalsParticipated in client relationship development by cross-selling financial institution products and services Show less

Spring Hill, Fl

Managed front-end operations to ensure friendly and efficient transactions at checkoutTrained and supervised Cashiers and Customer Service ClerksFostered an environment where guests enjoyed high levels of service and employees are motivated to deliver top performance

Bachelor'S Degree, Business Analytics And Information Systems

Associates Of Science, Business Administration And Management, General