Brandon Thorn, Dmc-D

Brandon Thorn, Dmc-D Email and Phone Number

Operations and Field Manager @ Genesys Impact
washington, district of columbia, united states
Brandon Thorn, Dmc-D's Location
Leesburg, Virginia, United States, United States
Brandon Thorn, Dmc-D's Contact Details

Brandon Thorn, Dmc-D work email

Brandon Thorn, Dmc-D personal email

n/a

Brandon Thorn, Dmc-D phone numbers

About Brandon Thorn, Dmc-D

Strategic Operations Leader | Certified Telecommunications ProfessionalFor over two decades, I have shaped the telecommunications landscape as an accomplished and certified business professional. Merging creativity, strategic relationships, and advanced technology, I excel in identifying opportunities and guiding businesses and individuals through the complexities of communications.Operational Excellence:My extensive experience extends beyond telecommunications; I am a seasoned Operations Manager with a proven track record of optimizing processes for efficiency. Whether overseeing project lifecycles, managing field technicians, or navigating logistics, my strategic approach ensures seamless operations, setting the stage for unparalleled success.Certifications:Holdings certifications such as Crestron DMC-D, BICSI Certified ITS Technician, Extron Certified Audio Visual Associate, Avixa Certified Audio Visual Technologist, and Avixa Certified Audio Visual Project Manager underscore my commitment to delivering excellence at every operational level.Customer-Centric Innovation:In my role, I have fostered thousands of satisfied clients through successful project completion, a testament to my ability to navigate projects of every size and shape. By blending operational prowess with technical expertise, I create long-lasting customer relationships.How Can I Enhance Your Operations?I stand ready to contribute my multifaceted experience to your organization's success. Let's explore how my operational leadership, technical proficiency, and customer-centric approach can elevate your telecommunications endeavors.

Brandon Thorn, Dmc-D's Current Company Details
Genesys Impact

Genesys Impact

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Operations and Field Manager
washington, district of columbia, united states
Website:
genesysimpact.com
Employees:
18
Brandon Thorn, Dmc-D Work Experience Details
  • Genesys Impact
    Manager Of Operations
    Genesys Impact Jan 2024 - Present
    As the Manager of Operations at Genesys Impact, I am instrumental in optimizing operational processes, ensuring seamless project execution, and managing a dynamic field of technicians. I take pride in overseeing materials and logistics, contributing to the efficient functioning of our projects. My dedication is fueled by a passion for building the city I love and fostering the continued success of Genesys Impact.Key Responsibilities:Optimizing operational processes for heightened efficiency.Seamless execution of projects through effective leadership.Management of a skilled field of technicians for project excellence.Oversight of materials and logistics to streamline project timelines.
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  • Genesys Impact
    Project Manager
    Genesys Impact May 2022 - Present
    In my role as a Project Manager, I dedicated nearly two years to steering projects towards success, fostering collaboration, and delivering impactful outcomes. The experience gained in this capacity has honed my project management skills and deepened my understanding of effective leadership in dynamic environments.
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  • Kalothia
    Sr. Sales Engineer
    Kalothia Jul 2021 - Jun 2022
    As a Senior Sales Engineer, I bring over a year of expertise in driving sales initiatives and providing innovative solutions at Kalothia. My role involves leveraging technical proficiency to meet and exceed customer expectations, contributing to the overall success of the sales team.
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  • Kalothia
    Project Manager / Service Coordinator
    Kalothia Nov 2019 - Jun 2022
    In my dynamic role as a Project Manager and Service Coordinator, I spent nearly three years orchestrating projects and coordinating services. This involved managing timelines, resources, and client expectations to ensure seamless project delivery and exceptional service quality.
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  • Broadband Technology Corporation
    Director Of Operations
    Broadband Technology Corporation Sep 2014 - Nov 2019
    As the Director of Operations for over 5 years at Broadband Technology Corporation, I played a pivotal role in orchestrating seamless execution across voice, data, IP security, and audio-visual projects. Here's a glimpse into my impactful contributions:Key Achievements and Responsibilities:Managed and scheduled all ongoing projects, ensuring flawless execution of voice and data, IP security, and audio-visual initiatives.Developed and implemented operational guidelines and planning practices, optimizing workflow efficiency.Coordinated project and technician schedules, effectively staging project materials for timely and successful project completion.Introduced robust inter-office communication channels, fostering clarity and enhancing the overall customer experience.Spearheaded the enhancement of sales-driven paperwork and installation instructions for improved accuracy and effectiveness.Evaluated and acquired new technicians and estimators, contributing to the expansion and diversification of the team.Provided comprehensive technician training for copper, fiber, and AV project installation tasks.Offered onsite technical support during and post-installations, ensuring both customer satisfaction and technician success.Leveraged expertise in Audio-Video project design, personally performing programming and system turn-up.Maintained strategic relationships, servicing established customers, and actively seeking new opportunities for business growth.
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  • Broadband Technology Corporation
    Sr. Project Engineer
    Broadband Technology Corporation May 2013 - Aug 2014
    Chantilly, Virginia
    As a Senior Project Engineer, I was fully dedicated to discovering, designing, and managing network infrastructure projects. My commitment to excellence in the following areas has defined my professional journey:Project Management Expertise: Orchestrated end-to-end project lifecycles, ensuring the successful execution of network infrastructure projects from conception to completion.Customer-Centric Approach: Collaborated with new and existing customers, identifying and addressing their business communication needs. This involved developing tailored solutions to enhance their communication infrastructure.Vendor Relationship Management: Cultivated strong relationships with vendors, fostering a collaborative environment to ensure a truly remarkable experience for our customers. Coordinated efforts with vendors to optimize project outcomes and exceed customer expectations.
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  • Kalothia
    Sales Engineer / Business Development / Marketing / Account Manager
    Kalothia Jan 2007 - Feb 2012
    As a dedicated Sales Engineer and Business Development professional at Kalothia, I spearheaded the acquisition of new business opportunities, contributing significantly to the company's growth and success over the course of 5 years.Key Achievements and Responsibilities:Pursued and secured the majority of new business opportunities, consistently exceeding targets.Managed existing customer accounts proficiently, utilizing CRM software for streamlined operations.Conducted in-depth meetings with potential customers, actively contributing to the development of initial scopes of work.Engineered bespoke solutions tailored to customer needs and requirements.Coordinated seamlessly with other vendors to ensure the smooth delivery of projects, fostering collaborative success.Maintained stringent quality control standards through onsite walkthroughs with technicians and meticulous creation of detailed drawings.
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  • Net100
    Lead Service Technician
    Net100 Feb 2004 - Mar 2006
    As a Lead Service Technician at NET100, I contributed to the success of the organization through hands-on expertise and strategic management. Here's a snapshot of my key contributions:BICSI Certified ITS Technician: Demonstrated technical proficiency by achieving certification as a BICSI ITS Technician, showcasing dedication to industry standards and best practices.Advanced Troubleshooting: Specialized in troubleshooting the most challenging issues with both existing and new telecommunications equipment, ensuring optimal functionality and resolving issues promptly.Project Management Excellence: Successfully managed multiple small to medium-size voice and data infrastructure projects concurrently, overseeing project lifecycles from initiation to completion.Meticulous Record Keeping: Maintained accurate and comprehensive records, diligently tracking billable materials and labor. This commitment to detail ensured transparency and accountability in project costing.Vendor Collaboration: Collaborated effectively with other vendors to coordinate installations and services, fostering seamless integration and enhancing overall project success.
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  • Us Army
    Communication Security
    Us Army Oct 2002 - Oct 2004
    As a Communication Security Specialist in the US Army, I played a critical role in ensuring secure communications for military operations. My responsibilities encompassed:Secure Communication Maintenance: Diligently maintained secure communication systems, upholding the confidentiality and integrity of critical military information during operations.Network Management Center Setup: Expertly set up and monitored network management centers for both stationary and mobile command units, optimizing communication infrastructure for operational efficiency.Mission Support: Provided vital support to Joint Task Force 7, 9, and other Multi-National Force Operations during the Iraq Conflict. Contributed to the success of mission-critical communication strategies.
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  • Total Video Solutions
    Audio Visual Technician
    Total Video Solutions Feb 2001 - Oct 2002
    As an Audio Visual Technician at Total Video Solutions, I contributed to the successful deployment and maintenance of audio visual solutions for both commercial and government clients. Key responsibilities included:Expert Installation: Installed cutting-edge audio visual equipment, ensuring seamless integration and optimal functionality for diverse client environments.Equipment Troubleshooting: Diagnosed and troubleshooted existing audio visual equipment, swiftly resolving issues to maintain uninterrupted service for clients.Logistical Support: Provided crucial assistance in material delivery, contributing to the efficiency of project timelines. Participated in equipment maintenance activities to ensure longevity and reliability.

Brandon Thorn, Dmc-D Skills

Leadership Solution Selling Sales Process Cabling Customer Relations Contract Management Mpls Audio Visual Technology Salesforce.com Data Center Voip Account Management Sales Networking Customer Satisfaction Crestron Telecommunications Business Development Optical Fiber System Administration Customer Relationship Management Engineering Strategy Direct Sales Telepresence Managed Services Marketing Proposal Writing New Business Development Professional Services Administration Training Customer Service Telephony Contract Negotiation Project Planning Budgets Saas Management Project Management Wireless Mobile Devices Cloud Computing Unified Communications Crm Video Conferencing Analysis Selling Av

Brandon Thorn, Dmc-D Education Details

  • Us Army - General Dynamics School Of Telecommunications Technology
    Us Army - General Dynamics School Of Telecommunications Technology
  • Hayfield Highschool, Alexandria Va
    Hayfield Highschool, Alexandria Va

Frequently Asked Questions about Brandon Thorn, Dmc-D

What company does Brandon Thorn, Dmc-D work for?

Brandon Thorn, Dmc-D works for Genesys Impact

What is Brandon Thorn, Dmc-D's role at the current company?

Brandon Thorn, Dmc-D's current role is Operations and Field Manager.

What is Brandon Thorn, Dmc-D's email address?

Brandon Thorn, Dmc-D's email address is bt****@****hia.com

What is Brandon Thorn, Dmc-D's direct phone number?

Brandon Thorn, Dmc-D's direct phone number is (866) 403*****

What schools did Brandon Thorn, Dmc-D attend?

Brandon Thorn, Dmc-D attended Us Army - General Dynamics School Of Telecommunications Technology, Hayfield Highschool, Alexandria Va.

What are some of Brandon Thorn, Dmc-D's interests?

Brandon Thorn, Dmc-D has interest in Selling And Music.

What skills is Brandon Thorn, Dmc-D known for?

Brandon Thorn, Dmc-D has skills like Leadership, Solution Selling, Sales Process, Cabling, Customer Relations, Contract Management, Mpls, Audio Visual Technology, Salesforce.com, Data Center, Voip, Account Management.

Who are Brandon Thorn, Dmc-D's colleagues?

Brandon Thorn, Dmc-D's colleagues are Sean Hopkins, Robert Short, Jose Chavez, Farhanaz Nowshin, Saad Hassan, Herbert Torres, Amanda Gerry.

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