- Create strategic vision for the CRM's mobile product line as well as the 2nd and 3rd largest revenue generating products within CRM product suite

- Managed variety of products throughout their respective life cycle that range from core CRM features to complex integrations with other companies- Researched and direct key decisions on potential product enhancements and/or partner relationships- Defined, prioritized, and communicated product roadmaps to executive team- Collaborate with various departments go-to-market strategies for each product.- Guided and facilitated thorough knowledge transfer of complex technology solutions related to the products I oversee to multiple departments- Worked and familiar with AGILE methodology

- Consulted key stakeholders concerning CRM software and business process using best practices and experiences from other dealerships. - Analyzed data and process of individual dealerships to propose solutions that met dealership goals.- Provided on-site training to all dealership personnel on CRM software in order to increase product knowledge, and employee efficiency and productivity.- Exhibited the ability to work independently in a results-driven environment and excel.

- Organized a non-profit organization that consisted of roughly 20 college students- Raised awareness of special needs for an 8 year old girl and oversaw fundraising activities over a semester- Created brand for organization, create websites, and learned all legal and tax requirements needed to run non-profit organization

· Contributed to creation and implementation of new operation process.· Helped initiate new and improved outbound call program to increase sales· Managed daily data entry of 30 to 100 new applicants for clients

· Facilitated communication between clients, retailers, sales personnel and company's management team· Directed revenue into loan payments, payroll, operation, marketing, and shipping costs for international chair company· Oversaw daily operation and shipment process