-Managed and nurtured a high volume of inbound and outbound leads, ensuring timely follow-up and consistent engagement with prospects.-Leveraged CRM tools (e.g., Salesforce, Outreach) to track and manage leads, ensuring accurate reporting and streamlined follow-up processes.-Developed and executed personalized email campaigns and cold calling initiatives, achieving a 30% increase in response rates and setting up 20+ meetings per month.-Analyzed sales metrics and KPIs to identify trends and areas for improvement, implementing strategies that increased overall sales productivity by 20%.

-Exceeds all sales targets using key performance indicators and increasing the company’s revenues-Coordinated floor moves, merchandising and marketing to maximize sale through of product-Modeled high-level service and selling culture to exceed client expectations and build loyal client relationships.-Provided training sessions for new employees on sales techniques, procedures.

• Provided personalized childcare for two children ages four and five• Created personalized approach that meets the physical, emotional, social, and intellectual needs of the children• Developed home-based educational strategy that increased academic performance in educational system to meet the standards• Established trust-worthy relationships with the parents and achieved high-level satisfaction rate

• Executed guest service through company brand program (WE$ACT)• Served as head of stock; ensured proactive teamwork by creating a team atmosphere• Organized and rolled -out new merchandise as well as strategically moving merchandise around the floor to maximize sales according to company directives• Optimized inventory control system and workflow management by 30% through company inventory management software

• Exceeded all sales targets using key performance indicators by increasing the company’s revenues over 27%• Provided and modeled high-level customer service that increased client’s satisfaction and retention• Trained the team of exceptional selling behaviors utilizing brand specific programs• Served as floor set leader to execute visual displays and marketing to maximize sales

• Utilize elevated levels of service to maximize sales performance • Maintain a keen interest in the fashion industry and market trends • Provide the highest level of customer service• Build and maintain repeat clientele; utilizing client book

• Provide managerial, operational, and financial support to the Store Manager• Drive and maximize store sales, control and minimize shrink, and control payroll within budget to achieve store goals• Support the Store Manager in driving associates to execute their job duties, provideexceptional customer service, and offer positive resolutions to challenges and complaints from customers• Help recruit, train, develop, and retain qualified associates to ensure staffing needs areconsistently met Participate in the performance counseling of associates• Serve as Lead of Department (LOD), maintain and execute company directives for merchandise placement, visual displays, and signage in assigned department

Drive and maximize store sales, control and minimize shrink, and achieve accuracy in cash control.• Ensure compliance with all company policies and procedures, and follow all safety standards to ensure a safe work and shopping environment• Participate in the performance counseling of associates

• Maintain organization, cleanliness, and best practice standards for the stockroom• Execute company directives for merchandise placement, visual displays, and signage as well as maintain company standards for cleanliness and organization within a store• Achieve accuracy in executing markdowns, shipping, receiving, and cash control

• Provide and promote exceptional customer service and offer positive resolutions to challenges and complaints from customers• Generate sales through customer interaction, fitting room assistance, and suggestive selling• Adhere to store visual directives, maintenance standards, and cleanliness standards• Support the Store Management team in driving and maximizing store sales, controlling and minimizing shrink to achieve store goals