Brandon Whipple Email and Phone Number

– Pivotal role in increasing weekly sales from $18K to $40K in less than three months.– Successful improvement in operational productivity by decreasing food cost and other expenses by 18% and brought an average savings of $7.5K on a monthly basis. – Recognition as one of the top 10 new BBQ restaurants in the nation by Zagat within few weeks of operations.

– Expert oversight to the daily loss mitigation activities for Bank of America, Wells Fargo, IBM, One West Bank, and Bayview, as well as spearheading a team of 150 employees across three states, such as Colorado, Kansas, and Texas.– Strict compliance with the Consumer Financial Protection Bureau (CFPB).– Management of monthly profit and loss for the Loss Mitigation Division, while preparing and submitting weekly, quarterly, and monthly revenue projections to the finance and senior management. – Organization of daily, weekly, and monthly operational meetings on performance valuation, goals setting, and/or action plans development focusing on identified areas for improvement.– Proper maintenance of standard procedures and controls in ensuring accuracy, efficiency, productivity, and regulatory integrity of all work performance. – Institution of new accounts by streamlining processes and structures based on client goals and expectations.– Formulated effective plan for the development and implementation of new customer service scripting, which was later utilized by the Bank of America for all vendors.– Significant role in driving yearly revenue increases such as $1.4M in 2011; $3M in 2012; and $6.2M in 2013.– Demonstration of leadership skills in improving an average client market share, from 35% to 75% of all outsourced services by consistently outperforming computations and improving process, in conformance with cutting-edge technology and trend.

– Administration of daily business operations, including deed in lieu and short sale activity of two clients and multiple investors.– Efficient management of three supervisors and a team of 30 employees, while onboarding the first proactive loss mitigation client, monitoring developments, and implementing a dialer system, a do not call list, and the call scripting. – Development of the first deed in lieu client for both Fannie Mae and non-GSE assets.– Monitoring and assessment of all cash for key agreement prior to issuing payments.– Evaluation and approval of all promissory notes prior to issuance of approval letters to borrowers.

– Provision of instruction to loss mitigation specialist regarding the daily activities for non-GSE, Fannie Mae, and Freddie Mac short sales and loan modifications.– Coordination with all team members and nonperforming team members to drive the overall achievement of organizational goals.– Attainment of top 1 ranking in recognition for least escalations and the highest quality assurance rates from post-closing audits within nine months.

– Assessment of borrower’s financial hardship to identify necessary contribution along with property values.– Presentation of offers to mortgage insurance companies and/or investors in accordance with standard guidelines.– Provision of constant support on the issuance of approval letters and follow-up of short sale in closing process to coordinate and resolve issues.– Involvement in handling a portfolio of 100 to 150 Fannie Mae loans with short-sale offers, including ordering appraisal and title and credit reports.– Recipient of recognition as top specialist among teams of 27 by successfully closing transaction with an average of $7M per month.

– Exceptional skills in managing and marketing 125 to 200 residential properties including property sale initiatives. Employed keen attention to detail in assessing final closing documents to ensure accuracy prior to signing.– Performance of follow-up on redemption properties and filing of abandonment as necessary.– Established and maintained productive working relationship with brokers, title companies, and closing agents.– Thorough evaluation of REO loan closing review to ensure all required documents were completed and funds were received and appropriately applied to loan. – Instrumental role in developing a listing price through ordered appraisals or Broker Price Opinion (BPO), in compliance with investor guidelines. – Direct negotiation of purchase offers, which resulted to successful achievement of the highest net.