Brandon Wolf

Brandon Wolf Email and Phone Number

Head of CX @ Heard @ Heard
Brandon Wolf's Location
Madison, Wisconsin, United States, United States
Brandon Wolf's Contact Details
About Brandon Wolf

A proven track record of providing strong technical support leadership in a wide range of professional environments, leveraging experiences in support operationalization, best standards and practices, and customer-centrism.Notable Specialties: ◦ Customer experience and technical support methodologies◦ Technology industry trends and emerging technologies◦ Software and solutions implementations within academic environments◦ Technical and instructional documentation authoring & content management

Brandon Wolf's Current Company Details
Heard

Heard

View
Head of CX @ Heard
Brandon Wolf Work Experience Details
  • Heard
    Head Of Customer Experience
    Heard Jun 2023 - Present
    Seattle, Wa, Us
    Heard is the financial back-office for mental health professionals in private practice.
    View
  • Maze
    Senior Vice President | Customer Support
    Maze Jul 2020 - Dec 2022
    San Francisco, California, Us
    Maze is a user research platform that empowers product teams with data to remove all guesswork from building digital products.We believe that products should always be tested, and we empower product teams with data to remove all guesswork from building digital products.
    View
  • Invisionapp Inc
    Vice President | Customer Support & Product Training
    Invisionapp Inc Jan 2016 - May 2020
    New York, Ny, Us
    Oversee global Support (Customer Advocacy & Support Engineering), Education, and Internal Tools departments. These teams are entirely remote & distributed.Responsible for providing world-class, multi-channel customer experience and technical assistance. Charged with managing divisional personnel, deliveries, growth & scalability, and general operations.
    View
  • Invisionapp Inc
    Vice President | Customer Support
    Invisionapp Inc Mar 2015 - Jan 2016
    New York, Ny, Us
    Lead InVision Customer Support -- Customer Advocacy & Support Engineering -- teams, providing world-class product and technical support. These teams are entirely remote & distributed.
    View
  • Invisionapp Inc
    Director | Customer Support
    Invisionapp Inc Aug 2014 - Mar 2015
    New York, Ny, Us
    Founded, managed, and led InVision global Customer Support teams; including hiring, training and day-to-day oversight. These teams are entirely remote & distributed.
    View
  • Zendesk
    Manager | Customer Advocacy & Support Engineering
    Zendesk Oct 2012 - Jun 2014
    San Francisco, California, Us
    Founded and managed multi-talented, multilingual, and international US-East regional Customer Advocacy & Support Engineering teams, delivering world-class customer experience.
    View
  • Uw-Madison, Department Of Medicine (Smph)
    Support Lead | Technical Support
    Uw-Madison, Department Of Medicine (Smph) May 2009 - Sep 2012
    Madison, Wi, Us
    Developed and maintained customer relationships with key partners and stakeholders to ensure a fantastic client experience within a HIPAA-compliant environment. Served as Knowledge Base Administrator and Apple product service & support technical lead.
    View
  • Uw-Madison, Division Of Information Technology (Doit)
    Student Manager | Technical Support
    Uw-Madison, Division Of Information Technology (Doit) Feb 2006 - May 2009
    Madison, Wisconsin, Us
    Hired, trained, and scheduled 50+ student employees, responsible for providing support via in-person, email, chat, phone contact channels. Student staffing provided frontline technical support for University of Wisconsin-Madison community as well as users of select applications from throughout the University of Wisconsin system.
    View
  • Officemax
    Tech Lead | Electronics Sales & Support
    Officemax Oct 2001 - Feb 2006
    Us
    Served as point person for Electronics department; coordinating staff, showcasing relevant product lines, and leading training sessions.
    View

Brandon Wolf Skills

Technical Support Customer Service Troubleshooting Cloud Computing Crm Team Leadership Management Enterprise Software Leadership Html Computer Hardware Sales Saas Customer Support System Administration Training Technical Writing Customer Experience Customer Satisfaction Team Building Content Management Time Management Personnel Management Analytics Strategic Planning Customer Service Management Consulting Data Analysis Salesforce.com Mobile Platforms Help Desk Support Mobile Devices Technical Training Customer Engagement Cross Functional Team Leadership Employee Training Team Management Quality Assurance Teamwork Software Implementation Training Delivery Technical Documentation Project Planning Performance Management Recruiting Onboarding Business Process Improvement Technical Recruiting Staff Development Coaching

Brandon Wolf Education Details

  • University Of Wisconsin-Madison
    University Of Wisconsin-Madison
    Political Science And Government
  • University Of Wisconsin-Madison
    University Of Wisconsin-Madison
    History

Frequently Asked Questions about Brandon Wolf

What company does Brandon Wolf work for?

Brandon Wolf works for Heard

What is Brandon Wolf's role at the current company?

Brandon Wolf's current role is Head of CX @ Heard.

What is Brandon Wolf's email address?

Brandon Wolf's email address is br****@****.design

What is Brandon Wolf's direct phone number?

Brandon Wolf's direct phone number is +126268*****

What schools did Brandon Wolf attend?

Brandon Wolf attended University Of Wisconsin-Madison, University Of Wisconsin-Madison.

What are some of Brandon Wolf's interests?

Brandon Wolf has interest in Classic Rock, Technical Support Best Practices, See 1, Enterprise Software Solutions, Emerging Technologies, Education, See Less, Aged Cheese, Personnel Management, World Traveling.

What skills is Brandon Wolf known for?

Brandon Wolf has skills like Technical Support, Customer Service, Troubleshooting, Cloud Computing, Crm, Team Leadership, Management, Enterprise Software, Leadership, Html, Computer Hardware, Sales.

Free Chrome Extension

Find emails, phones & company data instantly

Find verified emails from LinkedIn profiles
Get direct phone numbers & mobile contacts
Access company data & employee information
Works directly on LinkedIn - no copy/paste needed
Get Chrome Extension - Free

Aero Online

Your AI prospecting assistant

Download 750 million emails and 100 million phone numbers

Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.