Brandy Bartlett Email & Phone Number

Olathe, Ks, Us

Olathe

Mission, Kansas

Review various documents such as certificate of title, bills of sale and vehicle identification, wills, power of attorney, registration, inspection and insurance cards to completeness and conformity with laws and regulations. Collect registration fees, property tax, and sales tax as acting agent for Johnson County. 95% efficiency monthly toward title work processing on average 30 customers daily.

Lenexa, Ks

Researched and implemented application for quick and efficient plan sheet naming saving the team 50% of time daily. Prepared client’s plans, specifications and construction manuals for scanning, printing and distribution to customers. Simplify the bid management process for architects, engineers and owners by streamlining project bidding.

Generate a pool of qualified applicants for entry-level and experienced positions using a variety of internet resources for the screening of a successful candidate. Accountable for high volume cycle recruitment of applicants in a time sensitive environment. Responsible for obtaining motor vehicle reports(MVR), background reports and employment verifications. Prepare and administer applicant flow data for compliance requirements. Proven ability to match job criteria with successful applicants using various interviewing techniques.

Ensure Sprint meets FCC compliance standards through continuous monitoring, successfully avoiding FCC fines of $10,000 per occurrence. Project managed enhanced wireless 9-1-1 Public Safety Answering Point (PSAP) implementations for nine states.Developed and maintained strong working relationships with internal and external groups. Developed new reporting and presentation solutions to meet departmental needs. Maintained monthly and quarterly reports for the executive management team. Assisted with data research and identified inconsistencies. Performed quarterly audits detailing data discrepancies within business applications. Established schedule testing, and facilitate test calls to drive an annual cost savings to over $600,000 in annual third party costs.Analyzed performance data to continuously improve processes and to identify training needs and opportunities in department and customer base. Developed processes and procedures to enhance team effectiveness.

Directly managed 9-1-1 rate center deployments related to Time Warner Cable. Communicated with 9-1-1 Public Safety Answering Points (PSAP) obtaining call routing information. Served as a liaison to AT&T for the 9-1-1 Design and Planning teams regarding AT&T Exhibits. Facilitated conference calls to gain consensus on default information. Significantly exceeded expectations of upper management and Customer's Executive management by team hitting 100% of Network Ready Dates (NRD). Top ranked of 4 teams being awarded for our efforts. Single-handedly researched, developed and trained process for AT&T Exhibits requirements for 5 state southwest region.

Anticipated and identified trends in software or network problems which could create potential outages, report issues to minimize business impact. Provided remote analysis, consultations, and resolution of technology problems requiring technical diagnosis and troubleshooting. Represented the customer in severity problems, managing activities with various groups involved in resolving the problem.

Assisted sales managers with escalations on orders and repair tickets as team leadActed as a resource for online call center reps to assist with questions