Brandy Thomson Email & Phone Number

Chicago, Illinois, Us

San Francisco, Ca, Us

Tacoma, Wa, Us

Seattle, Wa, Us

Knowledgeable about the roasting process, roast types, coffee production processes along with the ways each of those go into the taste of the final cup.Applying knowledge of coffee varieties, roasts, and popular drinks to guide customers to unique selections. Key Holder; Stocked coffee brewing equipment; maintaining supplies, pastries, and cookies for coffee bar. Positive and outgoing team player.

Utilized knowledge of coffee drink combinations to prepare highly-specific coffee drinks; stocked work stations; maintain a sanitary and tidy work area. Adept at remembering names and preferences of individual customers to provide friendly, personalized service, and in turn, built a loyal customer base. Maintained a strong understanding of company values and customer needs, responding quickly to complex requests in a fast-paced environment.Kept equipment operating properly by following operating instructions; troubleshooting breakdowns; maintaining supplies; performing preventive maintenance; calling for repairs.

Utilized knowledge of coffee drink combinations to prepare highly-specific coffee drinks; stocked work stations; maintain a sanitary and tidy work area. Applying knowledge of coffee varieties, roasts, and popular drinks to guide customers to selections. Stocked coffee brewing equipment; maintaining supplies, pastries, and cookies for coffee bar.Adept at remembering names and preferences of individual customers to provide friendly, personalized service, and in turn, built a loyal customer base. Maintained a strong understanding of company values and customer needs, responding quickly to complex requests in a fast-paced environment. Provided a "second home" environment to ensure staff and customers feel welcome.Updates job knowledge by participating in educational opportunities; reading coffee, retail trade, and food service publications; maintaining personal networks and professional connections. Keeps equipment operating properly by following operating instructions; troubleshooting breakdowns; maintaining supplies; performing preventive maintenance; calling for repairs.

Responsible for the overall success of the Café. Adhering to Seattle University's culture and guidelines, the Health Department’s regulations, and Bon Appétit’s standards and expectations of food quality, freshness and presentation. Oversaw the daily administrative and operational tasks, including financial management and analysis, sanitation and safety. Provided training, development and direction to all employees in order to accomplish the objectives of the operation or event to the satisfaction of the customers, while maintaining a working relationship with the Client.

Seattle, Wa, Us

Able to educate customers on Dilettante's extensive chocolate options. Served and prepared Dilettante drinks to recipe and to standards set by Dilettante. Provide a clean store environment, and sell all Dilettante products, including coffees, beverages, chocolates, food, and retail merchandise.Mixed cocktails as needed.Assisted the Bartender in keeping a tidy, well stocked bar. Responsibility for setting and tearing down the bar at each shift. Setup includes setting out napkins, toothpicks, ashtrays, peanuts and other counter items. Checking all equipment and filling all stock and other setup duties.Cleanup includes picking up all trash in the bar area and throwing it out, wiping down equipment and restocking all basic supplies for the next shift.

A detailed knowledge of the specialty coffee world & barista skills - manual espresso, dialing in shots, slow bar tools, latte art, & cupping.Working knowledge of all menu items and prices as well as the ability to speak about each individual coffee that is served. Able to distinguish and articulate the different coffee notes, flavors, smells, etc. to customers. Efficiently handles financial transaction while maintaining a friendly and courteous demeanor.

Associate'S Degree, Medical/Clinical Assistant

Associate Of Arts - Aa, Hospitality Administration/Management

High School Diploma