Brandy Benedict Email & Phone Number

Cypress, Texas, United States

Cypress

Cypress, Texas, United States

Cypress, Texas

The Woodlands

Spring, Tx, United States

Operations Administrator

Houston, Texas Area

Managed the front office in support of all senior management and GM. Maintained safe work culture and operations achieving 0 OSHA Recordable Incidents in high-speed, high-demand work environments. Achieved an exemplary recognition as an individual who excels in both customer service and acting as the first impression for candidates / residents.Achievements:▪ Serve as initial point of contact in a fast-paced, recruiting office.▪ Manage candidate and client files intake, tracking, assembly and completion, while maintaining high level of client information privacy/security. Update client information on continual basis.▪ Work collaboratively with recruits and their prospective companies regarding their employment status, qualifications, information verification, and confirmation.▪ Answer screen and direct high volume phone calls using multi-line phone system to assist clients with appointment scheduling and confirmation.▪ Processing deposits, Vendor invoices, and accounts receivable▪ Provide updates for the company website including but not limited to job postings, job status, new assignment forms and utilizing a Share Point structure.▪ Responsible for professional appearance of all physical facilities, performing building inspections, acquiring estimates, and developing Vendor agreements for building components, preventive maintenance, and all office equipment▪ Utilizing skills in Microsoft Word, Microsoft Excel, and AC

Houston, Texas Area

Created promotional activities and events to increase memberships and enhance the membership experience. Promoted growth of gym by creating and marketing promotional materials. Established gym administration and handled all gym maintenance. Recruited and trained potential employees.Achievements:▪ Serve as initial point of contact for patients in a fast-paced, high energy professional optometrist’s office.▪ Manage chart completion, chart assembly, and patient admission while maintaining high level of patient information privacy/security. Update patient information on continual basis.▪ Work collaboratively with patients and their insurance companies regarding their insurance benefits, verification and confirmation. Obtain proper billing codes for insurance payments. Obtain authorization and eligibility of benefits, co-pays and deductible information.▪ Answer screen and direct high volume phone calls using multi-line phone system to assist patients with appointment scheduling and confirmation.▪ Collect co-pays, receive and process payment for treatment provided. Prepare reports for insurance/billing/accounting departments.▪ Provide and assist patients with explanation of patient benefits and coverage questions and/or concerns demonstrating patience and understanding using excellent customer service skills.▪ Daily account maintenance: posted charges; verify that received payments are applied to proper billing codes; verify daily reports; prepare deposits through basic bookkeeping procedures. Correct any errors or adjustments needed to balance daily ledger.▪ Perform all other front desk type duties including: faxing, filing, copying, utilizing skills in Microsoft Word, Microsoft Excel, Maxim-eyes and various other computer programs and software applications.