Brandy Bryant

Brandy Bryant Email and Phone Number

Administrative & Customer Service Professional @ Wright Flood - Nation's Largest Flood Insurance Company
st. petersburg, florida, united states
Brandy Bryant's Location
St Petersburg, Florida, United States, United States
Brandy Bryant's Contact Details

Brandy Bryant personal email

n/a
About Brandy Bryant

Brandy Bryant is a Administrative & Customer Service Professional at Wright Flood - Nation's Largest Flood Insurance Company. She possess expertise in microsoft office, quality control, active listening, typing, customer service and 2 more skills.

Brandy Bryant's Current Company Details
Wright Flood - Nation's Largest Flood Insurance Company

Wright Flood - Nation'S Largest Flood Insurance Company

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Administrative & Customer Service Professional
st. petersburg, florida, united states
Website:
wrightflood.com
Employees:
130
Brandy Bryant Work Experience Details
  • Wright Flood - Nation'S Largest Flood Insurance Company
    Licensing Specialist Lead
    Wright Flood - Nation'S Largest Flood Insurance Company Oct 2023 - Present
    United States
  • Wright Flood - Nation'S Largest Flood Insurance Company
    Licensing Specialist I
    Wright Flood - Nation'S Largest Flood Insurance Company Jul 2021 - Present
    St Petersburg, Florida, United States
    Communicate with agencies for documentation for buy/sells in order to transfer books of business from one agency to another. Utilize research skills to determine and initiate the contracting process for new agents to be able to write insurance with Wright Flood. Process agent of record changes for flood insurance policies using ImageRight and Hobbes. Answer incoming phone calls for the Agency Services department using Five9 to assist agents with login, licensing, and technical issues so clients can competently use Wright Flood's resources. Update E&O, banking, and contact information in Hobbes daily to keep agency information up to date and in compliance. Conduct research in Sircon and other license databases to find agency and agent's insurance licenses and document them in ImageRight for compliance while also adding them to Hobbes for quoting abilities.
  • Insideout
    Team Lead I
    Insideout Mar 2020 - May 2021
    Tampa/St. Petersburg, Florida Area
    Observed, analyzed, researched, and provided resolutions to employees questions regarding leads, routing, and proper SOPprocedures.Provided supervision and training to new and existing employees on multiple projects, daily work responsibilities, reporting, andeffective communication techniques.Performed Quality Assurance responsibilities by monitoring employee calls and providing constructive feedback to help in successful development to ensure a positive experience for all interested parties.
  • Adp
    Sales Development Representative
    Adp Mar 2020 - May 2021
    St Petersburg, Florida, United States
    Initiated, launched, and maintained a project for RS In-Product Marketing Leads where research was conducted to identify existing opportunities or create new opportunities for retirement agents to introduce benefit options available to businesses according their company's size and needs.Played a main role in implementing, launching, maintaining, and closing out Project Swift for ADP by conducting the following activities: answered incoming calls from Benefit Mall clients; researching accounts for swift opportunities; documenting calls into SalesForce; and aligning clients to assigned District Managers for transitioning to ADP Payroll Services.Utilized Google, SalesForce, and LinkedIn for researching prospects then connecting them to licensed sales representatives to streamline and implement ADP products and services to their administrative functions.
  • Citizens Access
    Customer Service Associate Ii
    Citizens Access Aug 2018 - Mar 2020
    St Petersburg, Florida, United States
    Assisted clients with navigation of company website, account set up process, and day to day maintenance of their online banking account.Actively reported suspicious activity to prevent fraud, protect company reputation, and avoid financial loss.Provided accurate and detailed written requests to appropriate departments regarding movement of funds, account changes, breakdown of interest payments, and other banking related requests.
  • Barclays
    Customer Service Associate Ii
    Barclays Nov 2017 - Aug 2018
    Tampa/St. Petersburg, Florida Area
    Communicated with clients in a professional and courteous manner concerning online password resets, rate adjustments, letter requests, and technical issues.Interpreted detailed information regarding terms, conditions, time frames, and limitations concerningbanking transactions.Ensured that clients received a superior customer experience by using prompt follow up methods, providing one on one instructions, and implementing communication skills that kept clients engaged with self service and account maintenance on a consistent basis.
  • Certegy Check Svc
    Credentialing Analyst
    Certegy Check Svc Mar 2017 - Nov 2017
    Tampa/St. Petersburg, Florida Area
    Initiated thorough background investigations using resources such as: Federal Trade Commission, Office of Foreign Assets Controls SDN List, Secretary of State, Attorney General, Lexis Nexis, Experian Business IQ, Equifax , and City and County licensing authorities.Documented evidence of companies' geographical location, legal use of company logos, and criminal/financial reputation by using Google Maps and internet research to obtain screen shots of company buildings/logos/websites.Compiled and implemented all findings into company pre-designed report to forward to Compliance Managers and Attorneys to review for auditing purposes.
  • Applied Technology Resources, Inc.
    Property Tax Processor
    Applied Technology Resources, Inc. Nov 2014 - Feb 2017
    Seminole, Fl
    Researched and processed a high volume of requests for tax information for large corporations such as:Fidelity National, Titlesource, Service Link, and McDonalds & Associates, PA.Analyzed and corrected tax information being implemented on tax certificates prior to real estate closings including address, parcel number, assessment information, liens, and payoff amounts including interest.Collected and verified existing data verbally and online with county and city tax collectors to ensure 100% accuracy for real estate closings.
  • Ruby Tuesday
    Hostess/Catering
    Ruby Tuesday Jan 2014 - Nov 2014
    Tyrone Mall, St. Petersburg, Fl
    Provided Customer Service by greeting and escorting guests to appropriate accommodation areas.Managed guest waiting list during high volume and provided accurate wait times.Conducted preparation, delivery, and set-up of catering engagements for local business luncheons.Trained new hostesses and catering staff to adhere to all company safety policies and procedures.
  • Proto Corporation
    (Apple One) Customer Service Representative
    Proto Corporation Apr 2013 - Nov 2013
    Clearwater, Florida
    Handled Customer Service inquiries regarding price, size, color, quantity, and design parameters for the manufacturing of PVC fittings and jacketing.Reviewed new incoming customer orders for accuracy and quantity of parts required, then entered information regarding PVC specs into Data Pro coding system.Confirmed shipping and delivery dates while expediting special orders.Received incoming calls and directed to appropriate departments or staff.Performed other ad-hoc administrative duties such as faxing confirmed orders, emailing customers with order updates, and filing customer files/completed orders.

Brandy Bryant Skills

Microsoft Office Quality Control Active Listening Typing Customer Service Data Entry Verification And Validation

Brandy Bryant Education Details

  • Daytona State College
    Daytona State College
    A.A. General Studies
  • Daytona State College
    Daytona State College
    A.A.S. Paralegal Studies

Frequently Asked Questions about Brandy Bryant

What company does Brandy Bryant work for?

Brandy Bryant works for Wright Flood - Nation's Largest Flood Insurance Company

What is Brandy Bryant's role at the current company?

Brandy Bryant's current role is Administrative & Customer Service Professional.

What is Brandy Bryant's email address?

Brandy Bryant's email address is br****@****adp.com

What schools did Brandy Bryant attend?

Brandy Bryant attended Daytona State College, Daytona State College.

What skills is Brandy Bryant known for?

Brandy Bryant has skills like Microsoft Office, Quality Control, Active Listening, Typing, Customer Service, Data Entry, Verification And Validation.

Who are Brandy Bryant's colleagues?

Brandy Bryant's colleagues are Tina James, Henry Korzen, Mayra Aguinaga, Boyd Karen, Sheila Hill, Janelle Benjamin, Nancy Davis.

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