Brandy Coats, Mba Email and Phone Number

In my role as an Operations Manager, I am responsible for overseeing a team of staff members and ensuring their adherence to company policies and procedures. As part of my duties, I also manage inventory and supply chain operations to ensure the timely and accurate delivery of goods and services. I am passionate about continuously improving our processes and have implemented various strategies to shape our organizational culture, optimize procedures, and drive higher levels of efficiency. My skills in negotiation have also been utilized as I negotiate contracts with vendors and suppliers to obtain the best possible pricing and terms for the company. Utilizing my problem-solving abilities, I am able to identify and address any challenges that may impact the direction of the business. I strategically coordinate our operations in accordance with our objectives and capabilities, efficiently allocating resources to meet demands. This has allowed the company to evolve and grow, as well as consistently meet the needs of our clients and customers. Overall, my role as a Supervisor of Operations is instrumental in driving the success and growth of the organization.

As a professional business manager, I have been responsible for overseeing day-to-day business operations from start to finish. This includes everything from client care quality and selection, accounting, human resources management, risk management and analysis, to marketing, and even creative directing. I have also fostered deep professional relationships with contacts and customers, as well as implemented people-related services, policies, and programs through departmental staff. To ensure the success of the business, I have developed, implemented and monitored strategic plans and strategies for growth and development, as well as coordinated budget planning and cost management activities. Additionally, I have been responsible for website creation, photography, and event planning. By gathering and analyzing data including past budgets, estimated income, expenses, and payroll information, I have created successful budgets, compiled payroll returns, responsibly managed risk, and reduced outsourcing costs. With my knowledge of small business administration, expertise in human resources management, and creative directing and business administration abilities, I am confident in my capabilities as a professional business manager.

During my career at Schwab, I had the opportunity to gain valuable knowledge of the financial industry and to develop many key skills. My responsibilities included identifying key risks and mitigating factors of potential investments, such as asset types and values, legal and ownership structures, professional reputations, customer bases, and industry segments. Additionally, I was the pivotal link between Executives and Clients, managing all Executive communications, responding to emails, and interfacing with clients as well as managing and maintaining Executives' schedules, appointments, and travel arrangements. Moreover, I was charged with the responsibility of arranging corporate events and coordinating the budget to ensure an efficient operation. Additionally, I had a mastery of Microsoft Office applications, such as Word, PowerPoint, and Excel. With this depth of experience in operational risk management, risk analysis, event management, meeting facilitation, budget management, administrative assistance, executive calendar management, travel management, office administration, CRM, and project management, I am highly qualified and confident that I possess the skills necessary and can make a positive and lasting impact.

I performed secretarial, clerical, and receptionist duties for the Radiology Department at Sky Ridge Medical Center. I maintained and distributed on call schedules, weekly patient lists, and daily computer entries. I demonstrated my proficiency in patient scheduling, insurance verification, coordination of new patient information, and maintenance of patient charts. Additionally, I was responsible for keeping equipment cleaning and temperature logs, entering/editing Kronos, doing charge reconciliation, ordering/maintaining supplies, and administering basic clerical functions such as transcription, computer/data entry, maintenance of patient activity charts, telephone answering, and unit reception. I also administered insurance pre-authorizations and authorizations by securing benefits, authorization, and patient’s responsibility. I was able to stay current on all laws, regulations, case law, principles, and practices related to employee conduct, performance, and dispute resolution as well as create and manage electronic patient records compliant with OSHA and HIPAA regulations.