Consulting patients and scheduling surgeries. Answering patient inquiries before consult and follow up questions after consults. Setting up phone consultations with patients that are not local. Provide individual quotes based on plan made for patients. Keeping statistics on consult and scheduled surgeries. Confirming surgeries and consultations. Collecting all surgical deposits and balances. Maintaining a full surgery schedule. Meet with all new patients; enroll them into our program expansion of a new patient base. Determining market strategies and goals services provided. Developing ways of gathering new potential customers. Handling leads on new patients and marketing. Sales and marketing..

Intake of all new patient information. Verify all information correct and sign physician order was received. Contact patient to let them know information was received and clinicians will be contacting patient to come out. Enter patient information to system. Verify insurance benefits. Schedule to clinicians. Contact clinicians with new patient information. Scan and attach documents to patient charts. Answer phone calls from patients, families, and clinicians

Effectively and efficiently provided support for over 60 local and non-local clinicsAccurately reported payroll for over 35 field techniciansOn boarded and terminated new technicians and ensured they were properly placed in suitable clinicsProvided training and guidance for technicians to ensure swab procedures and paperwork is accurately completed to both clinical and non-clinical guidelinesTraveled to new clinics to train new technicians and launch new clinicsEnsured swab tests were accurately processed and accounted for dailyPrepared reports on status of all producing and non-producing clinics

As Scheduler I preform task of greeting patients, checking in and out, and scheduling appointments, verifying paperwork, insurance and appointments. Inputting information into EMR and scanning records into EMR, sending out medical record, posting claims, collecting co-payments, co-insurance payments, and cash pay patient payments. Answering multiple phone lines phones, triaging calls to doctors, nurses and other staff members. Rooming patients, room prep, taking intake information. close out financials at end of the day. Responsible for handling and managing the continuous flow of information in the health care centerAs surgery scheduler, I spoke with patients, and families regarding surgical procedures. Verified insurance benefits, and secured preauthorization’s for all surgeries, in-office procedures, CAT scans. Explain insurance benefits to patient. Collect co-pays and/or deductibles for surgeries. Coordinated with Physicians, patients, hospitals and insurance to update surgery schedules. Managed all communication with patient for pre-operative operations. Gather all patient information to prepare surgical charts. Helped with all front desk duties as needed.

Handles the tasks of managing front desk, reception, and client waiting area, Prepares as well as summits reports to the concerned authority accurately and on time, Performs the tasks of scheduling appointments, typing memos, correspondence and answering queries, Monitors and maintains cleanliness in client waiting hall and reception area, Schedules appointments and informs about it to the respective group, Receives and distributes mails to the concerned person in the organization, Performs other duties under the instructions and guidelines of the Manager