Brandy Ezell Email & Phone Number

United States

United States

United States

Created and managed purchase orders for merchandise, organizing distribution across multiple locationsConducted detailed quality control checks for received stock, updating inventory levels and communicating discrepancies to upper managementPlayed a pivotal role in implementing new office automation system, providing training for employeesManaged a successful project for a new storefront opening, resulting in an increase in revenue Researched market trends for future product development, updating Excel spreadsheet to contributing to business growthImplemented website transfer including image capture and domain migrationKept detailed monthly supply list, updating as needed

Metairie, Louisiana, United States

Managed customer service inquiries using multiple office automations Processed over 200 daily online orders and replacement parts using Oracle Netsuit and Shopify ecommerceProvided technical support using automation tools such as Gorgias, Slack and Knowledge Base, ensuring high customer satisfaction Maintained accurate records for customer files using Netsuite databaseUsed company calendar to scheduled product installations and generated invoices for smooth order processing

Little Rock, Arkansas Area

Supported daily studio operations and provided administrative assistance to company ownerUtilized Excel for client data sheets, contributing to efficient data managementManaged studio calendar and organized events, enhancing sales and visibilityProcessed account payables and receivables

Little Rock, Arkansas Area

Maintained a comprehensive understanding of current promotions, security practices, and payment/exchange policies, ensuring operational compliance.Effectively communicated merchandise details to customers, enhancing their understanding and driving sales.Managed the end-to-end sales process, computing sale prices, totaling purchases, and efficiently processing payments.Ensured optimal product availability by proactively replenishing floor stock, contributing to a positive customer experience.Provided exceptional assistance to multiple customers simultaneously, ensuring their individual needs were met.Spearheaded store visualization and merchandising presentations, creating an attractive and organized shopping environment.Utilized the point of sale system to drive daily merchandise sales, consistently achieving substantial figures.