Brandy Fields Email & Phone Number

Pocola, Oklahoma, United States

Experience Manager for the North Region Travel Plazas and Casino Toos

• Deliver exceptional service to VIP guests.
• Arrange hotel, limo, air travel, room amenities, golf and spa reservations and other needs for the satisfaction of VIP guests.
• Provide hotel room check-in and reservations for meals, spa, golf, or other activities for VIP guests.
• Primary "go to" person responsible for the scheduling, booking and coordination of VIP events including, vendors, rental needs, staff coordination, guest support and A/V equipment.
• Help develop creative and valuable ways to deliver an unforgettable experience to our guests.
• Work with Casino Hosts, hotel and food and beverage personnel to ensure room amenities are provided for the satisfaction of VIP guests.

Pocola, OK

Position requires me to identify, develop, and sustain the quality of working relationships with the casino guests. A casino host sustains these relationships via personal invitations to private events, marketing, and other activities. It is also the responsibility of a casino host to grow rated play, making reinvestment judgments based on casino play..

Registering guests, accepting payments, and providing other customer service, answer customers' questions; make them feel at home, and build on-going relationships. Update what they know about community and help customers understand what they can do in the area, additionally, responsible for preparing the hotel’s books for the day’s financial transactions..

Fort Smith, Arkansas Area

Communicate with other managers to plan large events. May negotiate with managers about whose staff will help with projects. Handle money and record payments onto computer. Identify staffs' actions and evaluate whether it meets hotels' standards. Estimate the number of rooms needed for special events. Answer customers' questions; make them feel at home.

Fort Smith, Arkansas Area

I did research for sales area. I created files, contracts, ensuring form of payment and receipt, and forwarding to Sales Manager. Entered actual group pickup. Estimate the number of rooms needed for special events. Worked closely with Catering Manager on Banquet events as well as Banquet checks for the billing side. Print weekly group pick up for BEO for.

Fort Smith, Arkansas Area

Manage and maintain all year or seasonal lodging facilities. Observe and monitor workers' performance to make sure that company rules and procedures are being followed. Answer questions about hotel policies and services. They also resolve customers’ complaints. Arrange telephone answering service, mail delivery, and answers customers questions about area..

Poteau, Oklahoma

Approve loans within specified limits, and refer loan applications outside those limits to management for approval. Meet with applicants to obtain information for loan applications and to answer questions about the process. Analyze applicants' financial status, credit, and property evaluations to determine feasibility of granting loans. Explain to.

Poteau, Oklahoma

Planning events, outings, games and exercises for residents. Arranged to have scout troops, school groups and performance groups visit the residents. Supervise the activities to ensure residents participate safely as much as they are able. Conduct resident meetings to find out what activities residents enjoy or dislike. Visit with residents individually to.

Computer And Information Sciences And Support Services

Hs Diploma, General Studies