Financial Aid Advisor
CurrentProvide personalized financial aid consultation to students and families, assessing their individual needs and guiding them through the application process. Evaluate financial aid applications, determine eligibility and award financial assistance packages in accordance with federal and institutional regulations. Collaborate with other departments to coordinate scholarship opportunities, work study programs, and loan options for students. Stay current on changes in financial aid policies and regulations to ensure compliance. Address and resolve complex financial aid issues and concerns. Provide exceptional customer service and support to students throughout their academic journey. Government database access, CRM software use, and multi-platform communications.