• Coordinated front office activities for large medical staff including 5+ physicians and over 20,000 patients• Liaison to external vendors including vendor management, inter- office coordination, etc• Managed intake and scheduling of daily office activities including customer intake, scheduling of office resources, and followup with customer contacts• Delivered top-notch administrative support to office staff, promoting excellence in office operations.

• Provided front-office support for inter-departmental facilities comprising 20+ physicians across 5 locations• Managed office supply program that maintained supplies for all office resources• Achieved 90% customer appointment retention rate through overhaul of company's appointment management system

• Completed skilled administrative work to support all office staff and operational requirements.• Completed admissions duties with timeliness and accuracy• Received, recorded and addressed incoming and outgoing communication via telephone and email.• Led tours for potential clients and families to highlight features and benefits of facility.• Assisted in patient admission process for large facility with 130+ beds