Organizes and coordinates daily activities and functions for Facilities Maintenance, Horticulture, Pest Management, Fleet, and the Fire Department. Interfaces and coordinates with Operation Managers to develop work, job & safety plans and schedules that are coordinated with other Business Units to ensure required materials, tools, equipment, and personnel are available. Utilizes computerized program for scheduling work, asset management, time management, and resource availability. Responsible… Show more Organizes and coordinates daily activities and functions for Facilities Maintenance, Horticulture, Pest Management, Fleet, and the Fire Department. Interfaces and coordinates with Operation Managers to develop work, job & safety plans and schedules that are coordinated with other Business Units to ensure required materials, tools, equipment, and personnel are available. Utilizes computerized program for scheduling work, asset management, time management, and resource availability. Responsible for scheduling corrective maintenance and project work. Prioritize work to meet deadlines and be proactive for emergencies. Procures new vendors and ensures com-pliancy. Participates in the interviewing/hiring process for new staff; including the training and development on asset management, policies and procedures, and staffing plans. Show less

Successfully managed the planning, bench marking, estimating, and scheduling of million dollar projects; including hundreds of service requests for network communication events; controlled the scope, budget, schedule, implementation, delivery, and coverage for projects including job visits, customer negotiations, logistics, safety requirements, maintenance and on time delivery. Worked closely with customers, engineering, manufacturing, installation, asset management, and operations building a… Show more Successfully managed the planning, bench marking, estimating, and scheduling of million dollar projects; including hundreds of service requests for network communication events; controlled the scope, budget, schedule, implementation, delivery, and coverage for projects including job visits, customer negotiations, logistics, safety requirements, maintenance and on time delivery. Worked closely with customers, engineering, manufacturing, installation, asset management, and operations building a team environment that was proactive, customer focused, profitable and successful. Show less

Supervised and managed a large staff of 65 customer service professionals handling multi-phone lines for AT&T long distance services; including billing, accounts payable and receivable, products and services, and customer satisfaction. Served on hiring committee and conducted entry level appraisals. Conducted, researched, and successfully performed special projects such as implementing a training program for new hires. Monitored and mentored new employees to meet desired objectives and… Show more Supervised and managed a large staff of 65 customer service professionals handling multi-phone lines for AT&T long distance services; including billing, accounts payable and receivable, products and services, and customer satisfaction. Served on hiring committee and conducted entry level appraisals. Conducted, researched, and successfully performed special projects such as implementing a training program for new hires. Monitored and mentored new employees to meet desired objectives and measures. Reviewed customer accounts for accuracy and handled customer conflicts. Show less