Brandy Kiser Email & Phone Number

Charlotte, North Carolina, United States

Perform timely image review of transactions, support day to day operational activities and reporting of key performance indicators, Provide feedback on Image Review Procedures and Manuals, Participate in the timely clearing of the Supervisor Queue, Code-Off Queue, Recon Queue, Dispute Queue, Rate Gaps and the re-rating of transactions, Assist Image Review Supervisor with evaluating and investigating rejections and adjustments, Assist Image Review Supervisor in preparing other operational reports as required, Perform the following Image Review activities while processing a minimum of 450 transactions per hour and maintaining an accuracy of 99%: Accurately perform Audits for the offsite team, Perform other duties as assigned by supervisor.

Concord, North Carolina, United States

Answered phone calls from flag cars looking for work and for companies looking for flag cars, Took payments online and over the phone, Processed permits, Provided excellent customer service, Performed other duties as required.

Greet patients, Answer multi-line phone system, Enter patient demographics, Schedule appointments in our system, Scan in information into our system, Check out patients, Collect co-pays or fees for surgery, documentation in EMR notes for triage.

Charlotte, North Carolina, United States

Assure completion of paperwork, sign-in, and security procedures, Receive and direct all visitors including vendors, clients, and customers, Manage special administration projects, including overflow work from department and executive assistants, Excellent communication and organizational skills, Incoming phone call management skills required.