Brandy Silva Email & Phone Number

New Bedford

As a dedicated professional, I take pride in administering the creation and submission of monthly database change logs to the executive team, fostering transparency and accountability in database management. I play a pivotal role in overseeing the development and implementation of new processes aimed at enhancing business performance and reducing operating expenses.In addition, I am responsible for organizing executive meetings, distributing agendas, and providing post-meeting summaries, ensuring efficient communication and clear action plans. My role extends to providing impactful support and advisory services to all management levels on manpower, human resources, and position management, fostering a cohesive and effective work environment.I am adept at presenting detailed monthly assessments, generating reports with professional charts, graphs, and tables for stakeholders, and facilitating data-driven decision-making. Beyond this, I actively engage in business development research and assist multiple Department Heads with additional duties as needed for overall departmental success.Key Accomplishments: • Promoted effective enforcement by accelerating the schedule for increasing fines on absentee landlords neglecting properties.• Enhanced long-term success by creating, implementing, and overseeing procedures to optimize organizational performance.• Elevated operational efficiency by compiling findings, generating data, and delivering recommendations for streamlined processes and increased productivity.• Increased client satisfaction and loyalty by cultivating profitable relationships with both new and existing clients through effective communication and exemplary interpersonal skills.• Provided counseling to the Mayor, Department Directors, and senior staff on communication strategy development and suggested implementation methods based on recognized best practices and identified needs.

New Bedford, Massachusetts, United States

During this role, I took pride in my ability to cultivate positive, cooperative, and supportive relationships with both city departments and vendors, contributing to a harmonious working environment. My role involved validating and auditing invoices to ensure optimal and streamlined payment processes for both departments and vendors.I actively assisted city departments in identifying and resolving fiscal problems, contributing to overall financial efficiency. In addition to relationship-building and fiscal support, I managed several functions, including entering, tracking, and researching data for citywide utility accounts, and addressing and reconciling ongoing accounting issues.Key Accomplishments: • Responded to vendor and interdepartmental inquiries by serving as the primary point of contact for effective communication.• Demonstrated ability to communicate with individuals across all sectors within the city, ensuring clear/efficient collaboration.• Utilized Munis for processing invoices, while simultaneously assisting vendors, departments, and colleagues in locating necessary information within the system.

Fall River, Massachusetts, United States

As a proactive professional, I have spearheaded educational training seminars for incoming sales representatives, imparting essential knowledge and skills crucial for success in the role. My commitment to continuous improvement led me to conduct research aimed at identifying and implementing strategies to enhance the productivity and performance of trainees.Collaborating with teammates, I actively participate in brainstorming sessions to devise strategies that contribute to improved overall performance, aligning with and surpassing set goals. My approach is rooted in fostering a culture of continuous learning and development, ensuring that teams are equipped with the tools and knowledge needed for success.KEY ACCOMPLISHMENTS: • Cultivated strong rapport with customers by leaving a positive and lasting impression of the business.• Demonstrated rapid learning ability by adapting to and mastering new system updates promptly.• Maintained a professional working environment by deescalating tense situations between staff members and customers.

New Bedford, Massachusetts, United States

Under this role, I conducted audits, processed, and generated comprehensive accounts payable reports for management review to facilitate informed financial and business decision-making. Assisted lead engineer in tracking city infrastructure by scanning and entering data from old documents, aiding in the efficient management of civic assets.Key Accomplishments: • Expedited payment processing workflow by ensuring the accuracy and currency of vendor files.• Contributed to accurate record-keeping by researching, maintaining, and documenting cemetery information.• Enhanced data accessibility by collaborating with the IT department to create/compile hardcopy data into the online system.• Tracked business and office revenues/costs exceeding $25M in portfolios by reconciling accounts to uphold high accuracy.

New Bedford, Massachusetts, United States

Here, I conducted research and secured grant funding to enhance energy efficiency in city offices and vehicle fleets in line with sustainability goals. I also leveraged insights from other communities to identify the most beneficial techniques for the timely and cost-effective implementation of ideas. Moreover, I engaged in meetings with representatives from energy companies by providing research support to facilitate the negotiation process and achieve favorable outcomes.Key Accomplishments: • Fostered transparency and community engagement by participating in town meetings to educate the public on cost-saving tactics.• Enhanced business operations and optimized office organization by compiling monthly budget reports, financial spreadsheets, and organizational charts.ADDITIONAL EXPERIENCES: Census Field Supervisor, US Census Bureau, East Bridgewater, MA• Collaborated with a team of 10 area supervisors and respective teams during multiple census field operations.• Led as Project Manager to efficiently coordinate schedules and assignments for over 50 employees.• Validated, corrected, and confirmed timesheets entered by the team, ensuring accuracy in record-keeping.Personal Advocate, Lifestream, Inc, New Bedford, MA• Conducted audits on house expenses to guarantee accurate financial records.• Developed and upheld schedules for resident staff to ensure operational efficiency.• Coordinated doctors' appointments and organized group outings for a seamless and well-managed experience.

Bachelor'S Of Business Management

Bachelor Of Political Science