Brandy Luttrell Email & Phone Number

• Responsible for reviewing and qualifying all applicants• Participated/ witnessed multiple panel interviews (assisted in recruiting efforts)• Monitored all accounts incoming, delinquent, and vendor• Maintained President’s calendar, appointments, screened incoming calls, and correspondence.• Maintained all payroll for hourly employees, as well as staffing, terminations, and supervision of projects• Maintained all financial records, bank accounts, billing, payments, and utility costs• Properly followed all TAA regulations for property and tenants, application processes, and background checks• Responsible for advertising open and available properties• Process, verify, and maintain personnel related documentation, including staffing, recruitment, training, grievances, performance evaluations, classifications, and employee leaves of absence.• Explain company personnel policies, benefits, and procedures to employees or job applicants.• Record data for each employee, including such information as addresses, weekly earnings, absences, amount of sales or production, supervisory reports on performance, and dates of and reasons for terminations.• Examine employee files to answer inquiries and provide information for personnel actions.• Witness to all write up and employee conferences with President• Answer questions regarding examinations, eligibility, salaries, benefits, and other pertinent information.• Compile and prepare reports and documents pertaining to personnel activities.• Request information from law enforcement officials, previous employers, and other references to determine applicants' employment acceptability.• Process and review employment applications to evaluate qualifications or eligibility of applicants.

San Antonio, Texas Area

• Responsible for excellent tenant services, and meet with prospective tenants to show the property as well as available units• Direct collection of monthly rental fees, and deposits• Investigate complaints, disturbances and violations and resolve problems following management rules and regulations• Assisted management in overall operation, maintenance, and major repairs• Investigate complaints, disturbances and violations and resolve problems following management rules and regulations• Plan schedule and coordinate general maintenance, and major repairs• Manage and oversee operations, maintenance, administration, and improvement of property• Maintain records of sale, lease, or development of property and complete or review of appropriate documents and forms• Determine and certify the eligibility of prospective tenants, following government regulations• Assisted Property Manager in marketing, client relations and daily functions of the property• Responsible for all new tenant leases, background checks, credit reports, and applications• While with the property as a leasing agent I was secretly shopped and scored a 99% out of 100% based on my fantastic skills on showing the property and my people skills with the potential resident

Orlando, Florida Area / San Antonio, Tx Area

• Responsible for all billing and collections of security accounts both residential and commercial• Answer phone calls and direct calls to appropriate parties or take messages• Perform general office duties, such as ordering supplies, maintaining records management database systems, and performing basic bookkeeping work• Prepare invoices, reports, memos, letters, financial statements and other documents, using word processing, and excel spreadsheets• Maintained the Schedule for all installers for appointments with new clients, or repairs

Associate Of Arts/ Education

High School Diploma