Brandy May Email and Phone Number

Built, implemented and ran a new accessory sales department within a luxury automotive dealership. Ensured proper scheduling and training of the department. Maintained a neat, clean and orderly desk and office with an organized filing system. Tracked and communicated daily/monthly performance of the department to Upper management. Actively worked to promote a spirit of harmony with other departments. Attended and conducted interdepartmental sales meetings. Created and preformed sales presentations to new and previous customers either face-to -face or over the phone and online. Responded to and handled Kelly Blue Book leads, appointments and trade evaluations to include proper signed documents and titles. Assessed customer leads through a more personalized service. Developed relationship strategies that produced business value and favorable customer experiences.Created and retained customer loyalty and preference by establishing rapport with the customer. Planned and developed customer focused programs, oversaw the resolution of customer concerns and facilitated the delivery of goods or services to the customer. Worked with sales managers to achieve budgeted sales targets within specified deadlines. Attended and completed corporate training and and certification events and classes. Retained a high knowledge level of vehicles and services in the industry and market including vehicle selection, efficiencies, safety features and functions, as well as financing options for both new and used vehicle inventories. Presented new and pre-owned vehicles to customers in an attractive and highly informative fashion that promoted a prompt sale. Maintained an ongoing relationship with clients to encourage networking and repeat business.

Directed and coordinated activities of business and departments concerned with roofing production, pricing, sales and marketing. Managed staff, prepared work schedules and assigned specific duties. Reviewed financial statements, sales and activity reports and other performance data to measure productivity and goal achievement to determine areas needing cost reduction and program improvement. Established and implemented departmental policies, goals, objectives and procedures conferring with owners, organization officials and staff members as necessary. Determined staffing requirements, interviewed, hired and trained new employees. Monitored other businesses and agencies to ensure that they effectively provide needed services while staying within budgetary limits. Oversaw activities directly related roofing sales and providing roofing services

Handled internet auto sales, online marketing and aftermarket product sales. Implemented consultative selling and provided recommendations to prospects and clients of the various vehicles and accessories available. Developed a database of qualified leads through referrals, telephone canvassing, face-to-face walk ups, cold calling on business owners, and networking. Established relationships with both existing and new customers to encourage repeat and new business opportunities while maintaining customer base. Upheld accurate records of all sales and prospecting activities including sales calls, and follow-up activities within assigned territory. Ensured compliance to all company policies, procedures and business ethics codes. Provided response to internet generated sales leads, qualified customers and set appointments or follow-ups via e­mail or telephone.

Conducted door-­to-­door sales, established new business opportunities with potential customers and add-on business with existing customers. Provided accurate quote on prices in a timely manner to customers. Maintained an organized and easily accessible filing system including sales leads, prospective business, new business activity, add-on business activity, forecasting and quota details. Retained an up-to-date knowledge of entire product line. Developed long term relationships with customer base. Handled insurance sales, developed repeat customers along with referrals, marketing and advertising, as well as scheduling. Assisted customer’s inquiries regarding insurance procedures