Brandy Moody Email and Phone Number

Verifying the accuracy and good condition of items within an order. Responsible for using pallet jacks to replenish materials and load pallets on trucks. Responsible for keeping dock clear and running smoothly. Work closely with managers to locate or replace missing and damaged for customer orders.

•Accomplishes department objectives by managing staff; planning and evaluating department activities.•Maintains staff by recruiting, selecting, orienting, and training employees.•Ensures a safe, secure, and legal work environment.•Develops personal growth opportunities.•Accomplishes staff results by communicating job expectations; planning, monitoring, and appraising job results.•Coaches, counsels, and disciplines employees.•Develops, coordinates, and enforces systems, policies, procedures, and productivity standards.•Establishes strategic goals by gathering pertinent business, financial, service, and operations information.

Assist in coordinating and distributing Call Center work over other Call Center staffDemonstrate customer excellence in answering incoming phones and retrieval of voicemail messagesSchedule patient appointments and procedures in a timely and accurate manner, and inform patients of any necessary preparation in accordance with established guidelinesInitiate, route and follow-up on correspondence with clinicians regarding patient information, including efficient use of the electronic health record system in-boxesRequest and obtain accurate and timely health records from outside providers to support continuity of carePrepare patient itineraries and assemble and mail patient information packetsEfficiently perform general office duties, including faxing, imaging documents, mail sorting and delivery